Gorshin
Ex Member
This is an email I received from cdwow earlier today, oh yes, party time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi Paul
Thank you for contacting us.
The warning that items over £18.00 may incur a customs charge has been
removed from the site as we have introduced new shipping procedures to
prevent these fees from being passed on to our customers, and are confident
that items will no longer be stopped by Customs and Excise.
While this cannot be guaranteed 100%, we are satisfied enough to have the
warning removed from the site.
If items are stopped and charged we will look at each case individually with
regard to a refund or reimbursement of the charges via a CD WOW! e-Voucher.
Please do not hesitate to contact us if we can help you with any other
questions that you may have.
Kind regards
Andrew
www.cd-wow.com
-----Original Message-----
From:
Sent: 25 August 2004 21:35
To: [email protected]
Subject: Re: no customs charges????
Dear cdwow,
Is it correct that customs charges no longer apply to products above £18 in
value ordered from your website? I have noticed that you have removed the
warnings.
Paul
Hi Paul
Thank you for contacting us.
The warning that items over £18.00 may incur a customs charge has been
removed from the site as we have introduced new shipping procedures to
prevent these fees from being passed on to our customers, and are confident
that items will no longer be stopped by Customs and Excise.
While this cannot be guaranteed 100%, we are satisfied enough to have the
warning removed from the site.
If items are stopped and charged we will look at each case individually with
regard to a refund or reimbursement of the charges via a CD WOW! e-Voucher.
Please do not hesitate to contact us if we can help you with any other
questions that you may have.
Kind regards
Andrew
www.cd-wow.com
-----Original Message-----
From:
Sent: 25 August 2004 21:35
To: [email protected]
Subject: Re: no customs charges????
Dear cdwow,
Is it correct that customs charges no longer apply to products above £18 in
value ordered from your website? I have noticed that you have removed the
warnings.
Paul