cdwow: No more customs charges: It's Official!

Discussion in 'Blu-ray & DVD discs' started by Gorshin, Aug 26, 2004.

  1. Gorshin

    Gorshin
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    This is an email I received from cdwow earlier today, oh yes, party time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :laugh: :devil: :zonked: :beer: :beer: :beer: :beer: :beer:

    Hi Paul

    Thank you for contacting us.

    The warning that items over £18.00 may incur a customs charge has been
    removed from the site as we have introduced new shipping procedures to
    prevent these fees from being passed on to our customers, and are confident
    that items will no longer be stopped by Customs and Excise.

    While this cannot be guaranteed 100%, we are satisfied enough to have the
    warning removed from the site.

    If items are stopped and charged we will look at each case individually with
    regard to a refund or reimbursement of the charges via a CD WOW! e-Voucher.


    Please do not hesitate to contact us if we can help you with any other
    questions that you may have.

    Kind regards

    Andrew
    www.cd-wow.com


    -----Original Message-----
    From:
    Sent: 25 August 2004 21:35
    To: [email protected]
    Subject: Re: no customs charges????


    Dear cdwow,

    Is it correct that customs charges no longer apply to products above £18 in
    value ordered from your website? I have noticed that you have removed the
    warnings.

    Paul
     
  2. Gorshin

    Gorshin
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  3. Simon6776

    Simon6776
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    Hmmm... well maybe they are paying the customs charges themselves, in a round about way, and passing part of the cost on to the customer by way of price rises. Can't blame them, I suppose, but at £32.99, it would still possibly be cheaper to import from, say DVD Soon, and pay the customs fees.
     
  4. bobbles

    bobbles
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    perhaps it is not such a great idea to mention this in a public forum
     
  5. captaineyecatch

    captaineyecatch
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    Great one - now HM Customs know all about it. CD wow will be getting into trouble over this.
     
  6. Gorshin

    Gorshin
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    mods: delete thread if you wish. I don't mind.
     
  7. Fatti

    Fatti
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    HM Customs may have already emailed CDWOW and asked them exactly the same question....and signed it Paul. Im not trying to be funny, but if someone on these forums can ask the question why cant HMCE.
     
  8. deanjamin

    deanjamin
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  9. Simon6776

    Simon6776
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    I agree, we should keep quiet about retailers who undervalue items to avoid customs, but if CD Wow are merely using different shipping procedures, so that items come from Europe, I can't see anything wrong with that. Or have I missed something?
     
  10. bobbles

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    better to be safe than sorry.

    I can not believe it is a simple as to ship to europe from america then ship to the UK to pay no import tax. Sounds dodgy to me and we know HMS customs view on cd-wow.
     
  11. captaineyecatch

    captaineyecatch
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    It sounds like they are dodging the customs fees/ import tax which is Illegal. Something that HM Customs will be very interested in.
     
  12. Indiana Jones

    Indiana Jones
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    I might have this wrong but it just sounds like they are now shipping items over £18 to an office in mainland europe, paying any customs charges there and then sending the items from europe into the UK so that when they arrive here there will be no customs for us to pay, doesnt mean they are doing any illegal, as long as they are paying the fees at some point I would have though HMCE wouldnt have a problem with it.
     
  13. thebigkung

    thebigkung
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    As Indiana Jones says, Items over £18 are probably now being shipped to one of the newer EU countries that have recently joined and who have a lower import duty and tax. From there they can ship to anywhere in the EU without further charge. As mentioned with the cost of star wars, that they are probably passing on the extra cost for these more expensive items, but it means that they can still offer a full range of titles in the hope that people will not go elsewhere. I think it's called a business :rolleyes:

    If it's legal then HMC should have nothing to do with it, but that's not to say they won't interfere.

    Just IMHO.
     
  14. kelvin

    kelvin
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    So why make the comment that the absence of charges is "not 100% guaranteed"?

    If this was the case, then any additional charges by Customs & Excise would be illegal - CD-WOW could happily claim that no import duties would apply (in 100% of cases) knowing that the full backing of EU Law was on their side. The fact that they've failed to state what the new policies are, together with the absence of a total guarantee is a little suspicious IMO (although I emphasise the fact that it is just my opinion ;))

    K.
     
  15. bobbles

    bobbles
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    it may very well be perfectly legal I still maintain we are not doing ourselves any favours discussing it in a public forum.

    Why take the chance?
     
  16. thebigkung

    thebigkung
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    Kelvin,

    HMC are a law unto themselves. :smashin: The regularly confiscate legal items that come into the country. They have the overall discression, so if they don't like what someone is doing then they can withhold the goods :nono: and let you argue the :censored: later. That's why there is never any guarantee.

    HMC says what goes, whether it legal or not.


    :thumbsup:
     
  17. William123

    William123
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    They may or may not have the backing of EU LAW (even lawyers cant untangle this drivel at times) but when CDWOW were harranged by the British Pornographic Industry (B.P.I.) they couldn't afford to take it to court to contest the complaint, so gave in.

    What the B.P.I. did there is stiill not proven to be legal, and only a court of law could be the judge of that.


    Getting back on topic, I reckon the Customs and Excise are monitoring the likes of CDWOW pretty closely....once these bastards get you in their sights, they never let go.
     
  18. kelvin

    kelvin
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    Fair comment, although I think "discretion", and "a law unto themselves" are a little contradictory - discretion probably a little more accurate ;) Some kind of justification for their actions (whether it be "dodgy goods" or potential import duty evasion) must be present - regular "stopping" of goods simply because they're from a particular company wouldn't be looked upon too favourably (which seems to be the inference of HMC&E's actions by some people on this thread).

    As for "do they" or "don't they" have the backing of EU law - that depends entirely on what they're doing. If legitimate importation of goods from another EU State is all, then EU Legislation fully supports the fact that no additional charges should be levied. The only "doubt" in my eyes, would be sown where their actions aren't entirely lawful (hence my suspicion ;)).

    Not trying to be argumentative - just promoting some interesting discussion :)

    K.
     
  19. Simon6776

    Simon6776
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    So, they find another European country with cheaper Import Taxes than the UK, yes? They get a warehouse, and ship all the non EU items to that warehouse, pay the duties, then ship them on to the customers in the UK. What's illegal about that? They then put the prices of some items up a bit, to get some of their costs back, which is business. CD Wow are not there out of the goodness of their hearts. If it's the law that shipments within Europe are free of Import Taxes, it's not CD Wow's or it's cutomer's fault that more and more countries are joining the European state, thus giving them more places to ship from. Hell, if Europe is being forced upon us, we might as well get something out of it!
     
  20. kelvin

    kelvin
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    Nothing - if that's what they're doing :)

    K.
     
  21. Crazy Snake Man

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