Placed my first order with them earlier this month. It consisted of two discs (Matrix R1 and LOTR Ext. R1). I was extremely impressed when Matrix arrived within 3 days, but 5/6 days after receiving this I am still yet to receive LOTR. This is despite the fact they they were both despatched within a day of each other according to the web site. Not having used them before I am unsure if this is normal. Any comments ?