"Thank you for contacting us, and sorry to hear you are having
difficulties using the site.
We have been experiencing a few technical difficulties that are
currently affecting a small proportion of our customers; although I can
assure you that our IT department are working intently in order to
rectify them as quickly as possible.
Your order history will be back soon.
Sorry for the trouble caused here - we do genuinely appreciate your
understanding and patience and sincerely hope it will not deter you from
using the site again in the future.