In the early hours of Friday morning, my car was stolen from my drive and hasnt been recovered as yet. I have informed my insurance, providing them all the details they wanted, including witness details, but they couldnt answer one of my questions...... "how long will it take for you to make a settlement offer if the car isnt recovered". Infact, the guy i was speaking too seemed to take offence at the question. So, can anyone offer any suggestions on the length of the period between reporting the theft to offering a settlement figure, if my car isnt recovered? i am currently insured by more-than, are they usually good or bad in dealing with claims?