Cant reedem xbox live Gold?

Discussion in 'Xbox Forums' started by yinujim, Sep 2, 2007.

  1. yinujim

    yinujim
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    :mad:As my 12 months live gold has finished I went and bought 12 months live on ebay which is from a genuine seller and entered the code on my xbox and I get this message:

    'Can't redeem your code. Please try again.'

    Even tried a 48 hour code curtersy of Kahled plus another one and it says:

    'Can't redeem the code you entered. The code was either mistyped or is valid for a different site. Please try a different code.'

    Xbox customer support is closed today.

    What could be the problem:rolleyes:
     
  2. bubs999

    bubs999
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    Make sure you have definitely typed it in correctly, I have had this happen several times. Do it on the Xbox.com website and use the keyboard.
     
  3. yinujim

    yinujim
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    Ive on typed in about 10 times even on the xbox.com website
     
  4. DarkEntity

    DarkEntity
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    Code already been used or its a fake code. Phone MS and see.
     
  5. yinujim

    yinujim
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    Phoned MS and I had to wait 10 minutes for someone to tell me they are going to excalatate this problem their there superior, and they gave me a reference number and they will call tomorow
     
  6. mr ooops

    mr ooops

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    has he given u a usa code and your redeeming it on a uk console? as theyve stopped that from working now :(
     
  7. SkilledNutter

    SkilledNutter
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    You either have a US Code, or a New Subscription Only Code. Neither will work on your current Gamertag.
     
  8. Katana

    Katana
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    I too have had this problem when trying to redeem Microsoft points and the Bio Shock theme!
    I`ve typed the code in several times on the PC and Xbox and all I get is 'Can't redeem your code. Please try again.'
    I was on the phone to Microsoft for 45mins trying to sort it out. The helpline guy told me I was inputing the code wrong.When I tried to type the code in while he was on the phone he put the phone down on me! :mad:
     

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