Cazmac1
Novice Member
Hi Everyone, I know this is not a new problem and I have found many old threads but as things are constantly changing I thought it best to start a new post. The problem is I can't receive BBC 1, BBC 2 and Channel 4 through my clients sky box. The sky box says there is a technical fault when the channel is selected all other channels work fine.
I'm an electrician by trade and it is a new installation carried out by a professional company. Please see details below
The property is in west London Kensington.
It is a new sky installation with a sky Q box.
The dish is new.
Cabling is all new
I have checked all the connections.
And I have also checked the signal using a basic analogue single tester and signal appears to be strong with the dish set up correctly.
I have spoken to the company that installed the dish and I've yet to get a meaning full resolution. I like to understand more so that I can trouble shoot problems when they occur so any assistance would be nice.
I'm an electrician by trade and it is a new installation carried out by a professional company. Please see details below
The property is in west London Kensington.
It is a new sky installation with a sky Q box.
The dish is new.
Cabling is all new
I have checked all the connections.
And I have also checked the signal using a basic analogue single tester and signal appears to be strong with the dish set up correctly.
I have spoken to the company that installed the dish and I've yet to get a meaning full resolution. I like to understand more so that I can trouble shoot problems when they occur so any assistance would be nice.