cant get itv channels with sky?

[reevesy]

anyone else had this problem with a sky digi box?
admittingly i dont watch itv much but i can no longer get any itv channel on sky ...i used to be able to when they first brought it to sky.
i was wondering if a full reset would do anything?or is it some other problem.
i was going to ring sky but thought i'd try here again...i think i posted something before.
any ideas?
cheers

 

[Starburst]

Do you get no signal message on 103 or is there some other message?

If there is no signal then check other channels, it's unlikely only ITV1 has been affected since others would have reported the same so you may have lost the ability to tune into a specific band/polarity.

 

[reevesy]

nah i dont get any message the signal is just broken up like you see when the weathers bad .

 

[Heinz]

Dish alignment?

 

[Starburst]

nah i dont get any message the signal is just broken up like you see when the weathers bad .

Local interference perhaps, DECT phone?

What about the other ITV channels and ch963 (ITV London).

 

[reevesy]

all other non itv channels work fine 'cept i've never been able to get the 'amp' as thats always had the same picture break up?

 

[Starburst]

all other non itv channels work fine 'cept i've never been able to get the 'amp' as thats always had the same picture break up?

The Amp is on 28.5 which could simply be a dish alignment issue (still you would expect to be losing other 28.5 channels as well).


What ITV region are you?
At least we can confirm that is is ok on our systems.

 

[reevesy]

being in good 'ol norfolk that'll be anglia,though on analogue its yorkshire.

 

[Starburst]

Added three Anglia variants and all are received ok so not a broadcast issue.

You could try adding them yourself and see if one or another works.

10714 H
SR 22000
FEC 5/6

or

10758 V
SR 22000
FEC 5/6

 

[reevesy]

hi again starburst, thanks for all your input so far.
i take it you mean manually adding these via the menu 'add channels'?

 

[Starburst]

Yep, you'll be able to add the three Anglia channels that are the two transponders.

If you still don't get anything then perhaps a call to SKY as a final resort for them to sort it since it could be lnb/cable or tuner related.

 

[reevesy]

tried the manual option,but still the same results?
funny though as i seem to get itv 3 ok,dont know if this was before or after trying the manual settings but basically still cant itv stations which i used to get fine when itv first started broadcasting to digital??