ocelot20
Active Member
Hello,
Ok so this is a problem I have never had before. Yesterday morning we had a power outage. Which lasted about 5 minutes. Ever since the power come back on I can't connect to the internet at all. Wifi or wired. My phone or tablet or my PC's can not connect to the internet.
Now here is the strange part. My PS4 and PlayStation TV can connect to the internet with no issues. But bear in mind my PS4 and PS TV have a static IP each.
The main PC is connected via wire into the router. My other PC is connected to the router via powerline adaptor. My ISP is Virgin Media and the router is a Superhub 2ac.
When I try a troubleshoot on the main PC. It says the connection between access point, router, cable modem and the internet is broken. When I try a troubleshoot between my other PC (connected via powerline) it says there is a DNS error.
So far I have tried turning off all devices including the superhub. Turning everything back on 1 by 1. Flushing the IP and renewing the IP on both computers. I have even tried factory resetting the router to default settings. This did not work. When I log into the router it says my PC's are connected to it. I can connect my phone and tablet to the router via wifi no issues. But I get no internet access from them.
I am at a loss. Any other suggestions I can try? I do have a Virgin Media Engineer coming out tomorrow afternoon. But if I can get it fixed my self before then that would be ideal.
Thanks.
Ok so this is a problem I have never had before. Yesterday morning we had a power outage. Which lasted about 5 minutes. Ever since the power come back on I can't connect to the internet at all. Wifi or wired. My phone or tablet or my PC's can not connect to the internet.
Now here is the strange part. My PS4 and PlayStation TV can connect to the internet with no issues. But bear in mind my PS4 and PS TV have a static IP each.
The main PC is connected via wire into the router. My other PC is connected to the router via powerline adaptor. My ISP is Virgin Media and the router is a Superhub 2ac.
When I try a troubleshoot on the main PC. It says the connection between access point, router, cable modem and the internet is broken. When I try a troubleshoot between my other PC (connected via powerline) it says there is a DNS error.
So far I have tried turning off all devices including the superhub. Turning everything back on 1 by 1. Flushing the IP and renewing the IP on both computers. I have even tried factory resetting the router to default settings. This did not work. When I log into the router it says my PC's are connected to it. I can connect my phone and tablet to the router via wifi no issues. But I get no internet access from them.
I am at a loss. Any other suggestions I can try? I do have a Virgin Media Engineer coming out tomorrow afternoon. But if I can get it fixed my self before then that would be ideal.
Thanks.