Canselling Satanta

[BName]

Hi i just phoned Setanta to cansell my subscription and they told me i could only do that in a letter to them is that correct ?

 

[geordie33]

I cancelled a while ago
I sent an e mail to [email protected] and this did the trick
Unfortunately even though they took 1 more payment they cut me off early depriving me of seeing games I had paid for
I protested to no avail
I had thought I might go back to them but not after this-no wonder they are going bust the way they treat customers

 

[BName]

I cancelled a while ago
I sent an e mail to [email protected] and this did the trick
Unfortunately even though they took 1 more payment they cut me off early depriving me of seeing games I had paid for
I protested to no avail
I had thought I might go back to them but not after this-no wonder they are going bust the way they treat customers

Thanks i just sent them an email so i will see how that goes.
Did you get a reply to yours ?

 

[geordie33]

Yes they replied within 24 hours
Might be busier now though!

 

[BradShort]

Funny, i just posted bout this Setanta – What they don't tell you . . « MarriedPCGamer's Blog

Cancelling is fine, as long as you don't cancel your direct debit apparently!

Geordie33 - I too doubt i will go back after this.

 

[BName]

No reply today so i will give it till Monday and send them another email.

 

[modey]

cancelleing setanta, what a lottery!! just google to see how bad it can be, after 6 phone calls and a letter sent by recoreded delivery i still had trouble getting rid of it...never again!!

 

[fernandez]

This long thread may be of interest/help

http://www.avforums.com/forums/satellite-tv/937184-cancelling-setanta.html

 

[geordie33]

If you have given proper notice and can proove it I would not hessitate to cancel a direct debit-let them chase you for money not the other way round

Anyone thinking of subscribing (have a lie down until the thought passes!)should never give credit card details-you cannot stop them taking payments

I know people who have has to "loose" their CC to get them off their back

 

[kay72]

Yes you will, if you are a first time subscriber. When you sign up, don't forget to input the promo code 3333 to get the £3.33 for 3 months rate.