Hi Just bought a Canon HF20 and I have a problem. I run a Macbook pro 10.5. When I plug the Canon into the mac via USB I cannot access the video files on the camera hard drive. I'm new to all this and rather hope I'm not doing something really simple.
When connected to the mac I get the Canon icon on my desktop, I open that icon and can view the still images taken by the HF20 but not the video files. I know they are on the harddrive because I can play them on the camera.
Please help and can you keep you explanation as simple as possible due to my ineptitude...........many thanks
Neil
When connected to the mac I get the Canon icon on my desktop, I open that icon and can view the still images taken by the HF20 but not the video files. I know they are on the harddrive because I can play them on the camera.
Please help and can you keep you explanation as simple as possible due to my ineptitude...........many thanks
Neil