"Cannot Start. The correct Hard disk was not found."

Discussion in 'Playstation Forums' started by jls1972, Jan 17, 2008.

  1. jls1972

    jls1972
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    Hi All

    Only got my PS3 from Virgin about 3 months ago and turned on tonight and keep getting th eabove error message.

    Has anyone else had this and do i ring sony or take it to virgin....?

    Any help would be appreciated;)

    English
     
  2. Fen Star

    Fen Star
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    Just so i know, you have switched it of totally then tried turning it back on...?...:)
     
  3. PygoShlee

    PygoShlee
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    Have a check to see if the hard drive is connected properly. May have come loose.

    Ash
     
  4. Darth_terra

    Darth_terra
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    seems to me that either the HDD cable has become loose or HDD heads have crashed ( usually happens when you turn the power off while the HDD drive is in use). either way you have a problem,as it's still under warranty i would say take it back to where you got it from and ask for a replacement.
     
  5. jls1972

    jls1972
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    Hi all

    Thanks for the replies.

    Tried turning off and on about 6 times.

    I have nver switched it off without shutting down properly or knocked it or dropped it so confused why it suddenly happened.

    Opened the flap on side but don`t want to start messing about with the hard drive in case i mess up the warranty....:rolleyes:
     
  6. OldB0y

    OldB0y
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    Removing, and re-fitting the PS3's HD won't invalidate your warranty. The manual that comes with the PS3 even tells you how to do it (well, the manual with mine does anyway).
     
  7. Darth_terra

    Darth_terra
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    as oldboy says you wont invalidate your warranty, just carefully slide the HDD out of the bay and see if the cable has become loose, if it looks ok then it would seem the HDD drive has failed, if your not happy doing that then just take the PS3 back to Virgin tell them the problem and they should replace it for you as it's still under warranty
     
  8. Pixibelle

    Pixibelle
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    How can you tell if the cable is loose - what am I looking for? I have had this problem and my ps3 is not under warranty. I took the hard drive out and put it back in to no effect, but did not look inside for anything.

    Any help appreciated
     

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