R
rolando
Guest
Hello wondering if anyone knew an answer to this; When i asked to leave my network they asked me what deal I had been offered, they said they could match this although they didnt stock the phone that i was due to receive from the rival network. I therefore asked for an equivalent handset. When it arrived it was a distinctly lesser quality handset then the rivals networks. I was wondering if I am still eligible for the cool-off peroid that covers new contract phones wherby you can cancel for 7-14 days after purchase, or whether by simply extending a contract I lose this right.