It depends on what contract you are on - i.e. did you get a free or low price box on condition of a 12 month contract on the Movies B? If yes then you can only put your cancellation in 31 days before that contract runs out with the required 31 days notice.I currently subscribe to Sky+, and have Films option B . The years contract for films runs out in August.
Can I cancel the Films now (ie 3 months short) or do I have to wait until August?
Also which is the best telephone number to use?
Not necessarily - some people assume they cannot downgrade their package for the first 12 months - they can unless there was a stipulation in the original contract/offer such as 12 months HD and/or 12 months Movies to obtain discounted/free box. This is why I asked the question.If that's correct then the answer was there from the start.