Cancelling live subby


My son has an Xbox in his room that rarely works but there is still a live account active on it.
What is the easiest way for me to terminate this account ?



Active Member
Go to and sign in (You may have to create a WindowLive account).

From here you should be able to 'Manage Profile' and then 'Billing and Contact Info'

There's an option there to 'Cancel my account'.

Failing that you could just phone them.


Active Member
Just call 0800 587 1102 with your account and card details and they will cancel it either immediately or just before your next billing date.


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