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cancel an order with cd-wow

Discussion in 'Movie Forum' started by raigraphixs, Aug 11, 2002.

  1. raigraphixs

    raigraphixs
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    Hi,

    There seems to way on a users account to cancel orders. Do I have to get in touch with them via email or phone to cancel an order in the future. Not as simple as say 'play274.com system.

    rai
     
  2. mcmullanbrush

    mcmullanbrush
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    I could find no way of doing it on the site either.

    I sent an email and they cancelled promptly. I asked if there was a way of doing it on the site but they didnt answer.
     
  3. alan8477

    alan8477
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    I cancel using the contact e-mail facility. They are incredibly efficient. I orderd We Were Soldiers weeks ago, forgot and then ordered a second one. Hours before they despatched my first order I cancelled. They responded within a very short space of time and cancelled the second one (not the first one which was 75p cheaper than the second).

    I use all the major suppliers and have found CDWOW to be faultless (and they send 50p vouchers (sometimes)).
     
  4. CarlB

    CarlB
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    I find it appalling that they bill you instantly, even on pre-orders. As soon as I found out I cancelled all my orders and won't be using them again. Handing over money months before goods are even released?!?! I don't think so...
     
  5. alan8477

    alan8477
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    One of many suppliers that do. No big deal, rarely pre-order.
     

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