Can you recover videos from a formatted Panasonic HC-X800

Discussion in 'Photography Forums' started by Racephotos, Oct 12, 2017.

  1. Racephotos

    Racephotos
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    Has anyone actually done this? I have download, installed numerous software which say they can, but none delivered.
     
  2. shotokan101

    shotokan101
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    Shouldn't be that difficult as long as you have stopped using it since it's been reformatted....
     
  3. Racephotos

    Racephotos
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    Thanks for the prompt reply Shotokan101.
    I agree, but unfortunately it is. I have no problem recovering photos from my formatted SD cards, whereas with video files it is a different story.
    I have tried numerous of the top rated data recovery software application, they all interrograted the SD Card, but at the end of it recovered no files.
     
  4. shotokan101

    shotokan101
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    Hmmm... sounds odd - do the video files just not show up at all on the recovery scan?

    Can you clone-copy the card(s) in question ? if so I'm more than happy to have a look at one for you and see if I can find anything.

    What recovery s/w have you tried so far then?

    Jim
     
  5. Racephotos

    Racephotos
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    Thank you for trying to help on this.

    The software I have tried are:
    ACCCAM recovery
    CardRecovery
    Easeus
    Data Recovery
    Asoftech
    None of these could even find the folders.
    The closest I got was with Panasonic's own recovery software that found the folders but they were totally empty.To get to the folders I navigate: Private>AVCHD>BDMV>Stream which was emtpy when it original contained 9 video clips.
    I could use a small SD Card, take a few video clips, format the card and post the card to you and you could try your magic to find the files. Any good?
    Your help in much appreciate.
    Bryan
     

    Attached Files:

  6. shotokan101

    shotokan101
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    Yes - good idea :cool:
     
  7. Racephotos

    Racephotos
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    That would great, because this problem of being unable to recovery video files from a memory card that has been formatted has happened several times. I really do need to be more careful.
    Last Saturday I took video clips at the English Road Running Relay Championships in Birmingham. Unfortunaely the clip I am missing is the Senior Men and Women race.
    racephotos
    I am not sure if it is to do with the file format being: AVCHD M2TS and that format is not compatble with the software.
    To send you the SD Card I will require you postal address is there anyway privately you could send it to me.
    Any help much appreciated.
     
  8. shotokan101

    shotokan101
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    Hi - yes I've PM'd (Started a Private Conversation) with you so check that for delivery address.

    Jim
     
  9. Racephotos

    Racephotos
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    Got it, thanks so much.

    I will take a few video clips tomorrow.

    Then I will format the card in the usual way in the camcorder and post it to you.

    Fingers crossed you can sort things out for me.

    I really do appreciate you putting yourself out for me.
     
  10. shotokan101

    shotokan101
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    No problem - glad to try and help out - spent a couple of months last year trying to recover my photos after a disk failure - with reasonable success :)
     
  11. cosmicma

    cosmicma
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    the software i have had some success with is called zero assumption recovery or ZAR for short

    might be worth a try
     
  12. 12harry

    12harry
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    There is a Camcorder Section under Tech.​
    How did you perform Format?
    ++ I wonder if you could try another card? ---
    Format this card in the camcorder
    Take some videos, +Check they are there, etc.
    then Format using the camcorder
    - ( check they are gone via yr PC )
    Then try this new card in the camcorder.... there should be no files - but I wonder if the reason you can't recover video is the somewhat lengthy path..... whereas Stills are in plain sight...?
    If you take a short video on this (now) blank card - I wonder if the Recovery Software will be able to find it? If so, then the other trial videos should be recoverable ( although maybe not all ).

    FWIW I mark each SD-card with white/red nail-varnish, "A,B,C etc. " so, I know which card is "next" and previous.... then I Format in the camcorder when all files are Copied ( usually twice, to different drives, and maybe an external drive too ).... Normally this is done prior to the Shoot, so I have a card spare, with me.
    The advantage of this scheme is that I can see quickly which is the "next" card and by looking at the last-few clips, it is obvious they are some time past... therefore I can Format, without losing today/yesterday's stuff.

    It's getting more difficult with Micro-SD cards - and I've not really found an answer: other than to use different Colour varnishes . . . "Out of Favour" colours are usually £1 and come with a convenient brush inside....
    On the computer, under Master Copy.... each card is listed by SIZE, ( SD/Micro-). Capacity ( 32, 64 etc.) and the card ID....A, B, C, etc . . . so I know that these cards are behaving themselves.... Of course they can go wonky, but it helps.

    +Good Luck with that Recovery.
     
  13. Racephotos

    Racephotos
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    Thank you cosmica for getting on my case and offering your help.
    I have now dowloaded ZAR and will give it a try this evening. I will report back my results, fingers crossed.
    Thanks again.
    Bryan.
     
  14. Racephotos

    Racephotos
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    Thanks also to 12harry for also offering help and advice, it is much appreciated.
    I will certainly adopt your advice of haviig several colour coded cards, so I do not have to format the current card for the next video shoot until I have downloaded all videos onto my computer and the only then format the card.
    Yes, I always format my card on the camcorder, which is a Panasonic HC-X800. The file are HVCHD with extension .mts.
    I have tried numerous combinations including the ones you suggest above without success.
    I will take a look at the Camcorder Section under Tech, there might be something there.
    Thanks again for the geat suggestion and your help.
    Cheers
    Bryan
     
  15. Racephotos

    Racephotos
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    Hi cosmicma, reporting back as promised.
    No success I am afraid. I used ZAR X build 174 (Technician edition).
    It could find the root directory and some folders but all were empty.
    I interrogated a formatted Nikon camera SD card and it quickly found all the photographs, so for that it is a good bit of kit.
    I have now post the same question on the camcorder section of the Tech forum as suggested by 12harrry above.
    Thanks again for you help.
     
  16. shotokan101

    shotokan101
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    Same Here - ZAR X + rStudio + several others so far with no luck - one reported that this looked like the media had been formatted using a secure erase.... still hoping that some Linux tools will have more luck :)
     
  17. cosmicma

    cosmicma
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    i used it to recover a friends hard drive full of photo's that had died ( typical head crash / thermal calibration fault ) windows wouldn't recognise the drive but ZAR was able to read and recover pretty much everything on the drive which was a bit of a life saver for him

    never tried it on anything formatted but it was worth a shot
     
  18. Racephotos

    Racephotos
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    A big thank you to everyone who chipped in on this thread, much appreciated. There are some very helpful and knowlegeable people out there.
    I emailed Panasonic to get their feedback on video recovery from their video cameras, this is their reply:
    In response, I would like to inform you that the videos can only be recovered by a specialized company that handles Data Recovery.
    Customer Service Team
    I need to be more careful in future. I have already ordered a new SanDisk Extreme PRO 32 GB SDHC Memory Card up to 95 MB/s, Class 10, U3, V30 which I can use alongside the other card, only deleting the files once copied to my computer.
    Thank you.
    Bryan
     

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