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Can I get the Sony Digibox?

Discussion in 'Satellite TV, Sky TV & FreeSat' started by swarrans, Dec 29, 2001.

  1. swarrans

    swarrans
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    2 part question please...
    1. I currently have a Grundig Sky Digital STB which I got "free" by subscription to Sky in the normal way. When the 12 months was up I de-subscribed and so now only have the free to view channels. Do you know if it's possible to get another free hardware installation by re-subscribing to Sky (for reason see question 2!). Sky's website infers that you can only have one free set of hardware per household, but if I had "thrown it away" wouldn't I be able to re-subscribe for another set?
    2. The reason I'd like to re-subscribe is to get a Sony (760?) STB with coax digital out facility (and it looks a lot nicer!). Info on this box seems to be a bit thin - anyone got a url for it? (Sony's own website seems to be devoid of info).

    If (as I suspect) the answer to question 1 is "no" anyone know where I could buy the Sony STB please?

    Thanks,

    Simon
     
  2. Desmo

    Desmo
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    1. The box that was given to you free by Sky is not yours to throw away therefore hey won't give you another one if you re-subscribe.

    2. Dream on. If they're going to give away free digiboxes I very much doubt they'll give away the Sony unit.

    There's nothing stopping you buying your own digibox and connecting it yourself. All you need to do is then phone Sky and get your viewing card synched to the new box.
     
  3. Starburst

    Starburst
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    The digibox you get from SKY no matter what offer you take is yours to do with as you please. Throw it away as soon as it is installed if you wish but you will still have to honour the minimum contract you signed.

    As the box is "subsidised" then you can only have one "free", I believe the checking of this is done by households and account names.
    How this applys to a household where the SKY contract holder has moved out and taken the box with him/her and the remaining adult wants to subscribe I don't know:)

    The only sure way to get a SONY is to buy one at full price, if you are lucky then a deal with an independent installer might get you a SONY when you subscribe to SKY.
     
  4. swarrans

    swarrans
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    OK, new plan to get myself a Sony Sky digibox instead of my current Grundig!
    I have a friend who is about to get her first Sky subscription and is willing to get a Sony STB through her local installer and then swap it for my Grundig when it's all installed (she's not insane, just owes me a few favours!)
    However, I think it will be necessary for her to tell Sky that she's changed the STB because the card will only work with her machines serial number.

    Has anyone out there done something like this and know what Skys reaction is likely to be?


    Simon
     
  5. Starburst

    Starburst
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    Not a problem.
    SKY do not know which stb is being used until the card has been married after the installation.
    Best way is to let the installer set everything up on a FTA channel and not to marry the card to the SONY.
    Then when he's gone swap the boxes and then register the grundig and her card yourself.
    Of course the installer might be a decent guy and once you explain what you are doing he could do the job for you.
     
  6. mjn

    mjn
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    after your 12 months contract is up, you can do with as you please....make it into lead shot if you wish......
     
  7. swarrans

    swarrans
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    Great suggestion, and I'll try and do it.
    However, I wonder if the installer will actually do as you suggest and install it with a free to air card - isn't he sort of obliged to set up the card for the subscription my friend will have taken out as part of Sky's free hardware offer? (I assume that the "marrying" process also kicks off the subscription payments to Sky).
    I guess I hope I'll be able to be honest with the installer and tell him why I want to do it - I just fear he might try and talk my friend out of it ;)
    If worst comes to worst and the installer insists on completing the set up with the Sony, I assume it is still possible to call Sky and change the registration of the digiboxes though? (I'm trying to think if what I'm hoping to do could be interpreted as sinister in some way by Sky (ie selling the more desireable Sony on the open market - you tend to see quite a few of them on eBay!!)

    Regards,

    Simon
     
  8. Starburst

    Starburst
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    If it's FTA it doesnt require a smartcard so that ain't a problem.
    I used my existing smartcard from my 3 year old PACE box in the SKY+ box I bought, all I needed to do was use the installers menu and let the box dial the SKY computers to marry the card.
    I didn't subscribe to the SKY+ service until a couple of days later.


    It's quite feasable that the smartcard is delayed in the post, I only got mine the day before digital was installed:)
    I can't see any problem with what you want to do, the only thing might be that the installer needs to see the SONY working for warranty purposes.
     
  9. squid

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    if you are willing to get a new subscription quite a few people seem to do the old put an a on the end of your house number . this fools sky in to thinking it's a flat and the new sub gos though ok .

    shen you just stick the old one in another room and have a whole new setup installed . the only prob is you need to subscribe for the next year . a diferent banck acount than your last subscription acount may help aswell ;)
     
  10. swarrans

    swarrans
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    I'd forgotten that Sky send the smartcard to your address and that it doesn't come with the installer, so thanks that should sort it - post can be delayed these days can't it?;)
    I'd also forgotten that FTA didn't need a smartcard (I've actually got Free To View on my Grundig and that's what I was confusing FTA with).
    So, with delayed post and the installer being able to check the installation with FTA channels, I think you've solved my dilemma -- many thanks again!

    Simon
     
  11. ani4ani

    ani4ani
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    First - after 12 months any Sky box belongs to you. I had a Pace, sold it on Ebay 4 days after my subscription ended. My sky didgital card was also sold on Ebay as a "none-working" collectors item.

    Spoke to Sky about purchasing a new receiver, they advised that it would cost £300+ [about £20 more than a recieved for my old Pace on Ebay!]. "Why would I want to buy one when we can give you one for free?". I explained that I had already been a subsciber [2 years as it happens] and this would not be allowed - right?

    He stated, "get your wife to sunscribe" - "one household I said"

    "yea - you have your household and your wife has hers!"

    Next I went into my local retailer, asked for a new Sony Sat Receiver. I didn't require installation due to previous Pace. They let me take it away there and then. Very nice indeed, and guess what my 12 months was up 9 days ago! I really do fancy.... :)

    BTW - I was an original purchaser of Sky Digital, you know the mugs who paid £399 for the things, so I have no guilt. Been a Sky Subrciber since the beginning so I guess a they still up on the deal as far as I am concerned. Anyway my Wife did it :)
     
  12. swarrans

    swarrans
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    Wow, that's really interesting that they let you do that - when I called them (I didn't directly ask them if I could re-subscribe and get a 2nd load of free hardware) they seemed to have my house number, name, postcode, telephone number etc on file and linked together, so I just assumed that it would be impossible to do it.
    Was it Sky that told you you could count your wife as another "household" or the installer? - either way I guess it sounds like it worked for you. My only concern would be if they subsequently sent me a bill for £300 for my second set of equipment!:(

    Anyway, great info, and I might try it myself if I can persuade my wife

    Simon
     
  13. ani4ani

    ani4ani
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    Both of them...I feared the worse too.

    To be honest I had not intended to swap my Pace. I didn't know Sony even made boxes, just noticed one in my local retailer. When I enquired about the cost - he said "free". When I pointed out that I already subscribed he said if your over 12 months you can cancel. He said, the likelyhood was that even if I just resubscribed myself there probably wouldn't be an issue, but if I wanted "comfort" then my mother, father or wife could do it.

    I then approached Sky with a question for my own peice of mind, what would I have to do if my 2 year-old box stopped working, was beyond repair [checked by specialist etc], he said, well "....officially there is not much alternative to buying a new one, but to be honest MOST people who have them stolen, or damage them just go and get another from Curry's....."

    His argument, which was reasonable when you think about goes like thus. what difference is to Sky who takes a new box as long as they get 12 months subscription, and hopefully longer. A new customer or an old if each one attracts the subscription.

    He said they had a "churn rate" of 17% meaning that somethink like 45000 digiboxes become reduncant every quarter.

    Well in the end, I just did it and was prepared to pay in the event there was an issue. In the end there wasn't even so much a question, even when I rang to complain that my "Pace" skycard, which I thought had about 3 weeks left of the subsciption didn't work.

    Because I was concerned about an issue arising I had only taken the £7.99 subsription out. I didn't want to be lumbered with a £300+ box and a Skyworld subscription at £36 a months as well.

    In the end not a word.

    If you really do feel uncomfortable, buy one of Ebay, they are always for sale.

    Hope that helps
     
  14. ani4ani

    ani4ani
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    Just to add..even though I think Sky probably know this goes on, and it would seem, endorse it, albeit not in public, by going to a retailer I am not sure they would even be aware that your box was new.

    Downside with the Wife subscibing...you have to ask her to buy Premiership plus! You wouldn't beleive the issue in August [8 months later] when you routinely try and sign up for Premiership plus about 30 mins before your teams about to play. They wouldn't budge an inch. "we can't even talk to you about this account....!"

    I had to track the wife down on her mobile and get her to subscribe - it was on by half-time hehe :)

    Finally, as I had previously had the Pace, I had no requirement for installation, and actually didn't need a dish, but nevertheless took it. The charge then for installation was £50, however the retailer said there was an additional £20 "no installation" fee over and above the box.

    FYI there is no legal way that Sky can enforce anyone to subscribe for 12 months under European Law, they make it a condition, but would not be able to enforce it should anyone cancel after installation. ITVDigital recognised this and that's why they sold their boxes with a subscription prepaid!

    You can get information on the Sony at their webby under the Videos section!
     
  15. Joe Pineapples

    Joe Pineapples
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    this is unreal! - they charged you an extra £20 for doing LESS work? - only sky.....

    btw - you think sky could offer a subsidised price on a new digibox, to early adopters of the skydigital service. Say, £100 instead of the £219 they are currently asking. I'm also in the position of owning one of the first pace boxes, which is really, really slow these days. If only i could order a new Sony or Pana from sky legitimately, for that sort of money.

    Guess the ebay route is my best option, cos it would be too much hassle to cancel/resubscribe


    Dean
     
  16. ani4ani

    ani4ani
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