Question Can’t add command to elite hub

RobTi

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Hi I have been trying all day to add a device with 3 commands but the hub keeps saying command not recognised, tried it with the curtains shut and in semi darkness and adjusted the time the original buttons are pressed and rebooted the hub but still getting the error code. Any help ?
Thanks
 
What device?
 
What device?
Sorry it’s a projector that I don’t know the manufacture, the only thing after reading up is that I have ordered a new battery for the remote even though it works okay, I read that can affect the pairing
 
Last edited:
Don't know if this will help at all, but I once had the bizarre issue of the commands not being picked up when my laptop was plugged into the wall. Ran it on battery and it worked fine.
 
Trying with my iPad
 
Well I was sure I had tested this with my phone camera in the past but just tested and it’s not ir so need to look elsewhere
 

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