Just to an observation - the charging issue reported by some, could well be down to a manufacturing issue, present in a batch of Touch's, that CA aren't aware of. That being the case, as with any other issue experienced, it's imperative that affected users contact CA and report it. That gives them the best chance of fixing the issue and of us getting the product we thing we're getting.
I left feedback complaining about connection issue, which one of their techs responded to by linking me to their FAQ. I replied to it by mentioning the charging issue. I will just email their support too to ensure they see it.