Cambridge Audio 640H

[nmckearn]

I just did a software upgrade for the Azure 640H Music Server...The sequence is:

1. Insert CD and Start upgrade
2. Upgrade finishes, remove CD
3. Restart Server

My wife managed to intervene before the CD was removed and restarted the machine. Now when I switch it on, I get a welcome screen and nothing else and I can't open the CD tray. Is it

a) the server is trying to read from the CD and gets stuck?
b) the upgrade didn't work?

Is there anyway I can fix it either way? I've tried Cambridge Audio's useless web-site and get no response from them or Richer Sounds. So if someone can help......

 

[danjam]

Hi, have you registered with the Cambridge Audio customer care centre at http://www.cambridgeaudio.com/sts/ ? If you log a query through there then they are usually ok. They also check this forum, so you could get a response from them here as well.