Hi, I have just spent hours going this forum for my player - the Denon DVD-2800-MKII. I paid £489.99 for it and it arrived with PAL progressive and multi-region with RCE compatability. Since this has become such a complex topic, I've numbered my points for clarity (direct questions are in bold, bear with me and please don't hold back from replying if you've got this model and have something to contribute: 1. I too have the artefacts in Se7en (R2) just like all those other people in the previous threads (forum regulars will know what I mean, otherwise do a search - there's a 21+ page thread somewhere and more). 2. On lord of the rings 4-disc (R2), the black background for the opening credits is partiallly black, but mainly HUGE dark green pixels moving about and ruining my enjoyment. 3. I'm sure I'll run into the same problems as everyone else - e.g. Magnolia DVD. I've messed around with all of my settings - no joy. I'm using RGB scart connection. These discs work perfectly with a Sony DVD player that is half the price. I can't believe something as expensive as this is so messed up. I've contacted Denon by website e-mail - no reply after 48 hours, but I appreciate they must be busy. I try to call, but Product Support is always too busy and the switchboard operator had a nasty tone. 4. Has anyone with Mk-II sent their player back, or had the firmware replaced etc. to fix the problem. Howe do I check my firmware version? Has anyone received any e-mails from Denon about this? 5. The main thing I wanted was Pal Progressive to future-proof for a hopefully forthcoming Plasma. I think the Pioneer 757 is too expensive when modded for my budget. Ditto the Arcam DV88. I know the Toshiba's can do pseudo PAL progressive, but I know that this isn't the real deal. What will the Denon 2900 be like? 6. If Denon don't fix it, I'm going to get a refund - any tips on how to get a full refund and not make the unauthorised dealer I got it from twist it round to a 'player characteristic' or something to rob me? Thanks if you can answer any of this.