Cable users to get free upgrade

Discussion in 'General Video Gaming Chat' started by Munkey Boy, Apr 26, 2004.

  1. Munkey Boy

    Munkey Boy
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    Saw this BBC News article about Telewest offering a 3mbit service, while upgrading all existing customers to a 1.5 times faster service for free at end of May. NTL are also upgrading their customers to 1.5 times faster than at present, apparently.
     
  2. hulkhead

    hulkhead
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    i bet ntl do not upgrade the upload speed from 128 to 256 for 600k users. A free upgrade is excellent news though.
     
  3. UncagedTyphoon

    UncagedTyphoon
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    May do if you ask think of the hosting performance you could get
    if you could get them to alter you up stream and down stream speeds
     
  4. Solar

    Solar
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    i spoke to a ntl employee and they were meant to add a new 2mb service to their packages 6 bloody months ago !!!
    ntl wont be giving us anything for free as usual
     
  5. StevieDvd

    StevieDvd
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    The BBC news item says NTL will upgrade their users for free as well.
     
  6. derekrcross

    derekrcross
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    free :clap:
     
  7. Solar

    Solar
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    people like me on 1mb will have to pay an extra £3 on top
     
  8. Munkey Boy

    Munkey Boy
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    Also, I believe the upstream speeds stay the same unfortunately :(

    But you could always go a step down then to a 900kb service for the priceband below, which will be £28 per month ish...
     
  9. derekrcross

    derekrcross
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    no your bill stays the same as its just come down from £40 to £37.99 for people with no other telewest service
     
  10. monkeyleader

    monkeyleader
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    My current monthly bill for a 1mb service from ntl is 34.99 ... and both the register and the bbc have it showing as 37.99 for a 1.5mb service ... I've actually only just upgraded from a 600k service about 2 months ago and see no reason to go to the 1.5mb service (unless it really was free) I refuse to pay for something i didnt ask for and would indeed downgrade to the middle band if this was the case ! Sort it out NTL !
     
  11. Solar

    Solar
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    no no im on ntl
    £34.99 p/m goes up to £37.99

    the contract i signed says £34.99, i will argue that fact too
    if they still put my price up ill just move to another isp

    we'll see eh
     
  12. derekrcross

    derekrcross
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    oh well my price has gone down and the speed up so im happy:)
     
  13. UncagedTyphoon

    UncagedTyphoon
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    shame your not on often enough to host Del
    maybe set up a Dedicated server for the boys LOL
     
  14. Solar

    Solar
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    i emailed ntl about the price increase and i have just received this mail back:
    .....................................................................
    Dear Mr Stopper

    Thank you for your email.

    After investigation into your query, I can advise you that the price
    increase and the speed increase are 2 separate events. The price increase
    is reviewed annually and happens regardless of any speed alterations. The
    speed increase is a response to feedback from our customers. Both increases
    will take place on different occasions.
    ..............................................................................

    hmmm, has anyone else had a increase in price for no reason ?
    i havent and i have had ntl bb for 4 years now.
    obviously they just dont want people to know that they need to increase price to keep up with it
    ill be downgrading when this happens :(
     
  15. derekrcross

    derekrcross
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    thats just on ntl as telewest have lowered the price as i said before but i would not be happy in your shoes:nono:
     
  16. beng

    beng
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    NTL are ******s unfortunately.
     

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