The_Scifiboy
Standard Member
- Joined
- Nov 30, 2006
- Messages
- 44
- Reaction score
- 1
- Points
- 8
After receiving speeds maxing out at 2.5meg all evening (i'm on 10meg btw) and speaking to 3 customer services reps who all said "no sir you haven't been traffic managed", I finally got one to admit that "yes sir it would appear that your cable modem is currently being traffic managed".
I got a little angry at this point and asked to speak to a supervisor who after a while mentioned that the traffic management system now applies to my modem 24 hours a day as it has been "Blacklisted" by the server.
Also the traffic management levels for 10meg lines are still the same as for 4meg lines, an 800meg d/l limit despite over twice the speed!
Has anyone else heard of this happening with VM?
I am appalled that they can institute a policy like blacklisting someones modem with nary a mention of it on their website.
I got a little angry at this point and asked to speak to a supervisor who after a while mentioned that the traffic management system now applies to my modem 24 hours a day as it has been "Blacklisted" by the server.
Also the traffic management levels for 10meg lines are still the same as for 4meg lines, an 800meg d/l limit despite over twice the speed!
Has anyone else heard of this happening with VM?
I am appalled that they can institute a policy like blacklisting someones modem with nary a mention of it on their website.