Had enough - 8 months of broadband hell and jumping through hoops with support staff that don't even understand basic networking. Worst ISP in my 13 years of broadband. What broke the camels back? Got a letter stating my service would be disrupted on 5th Feb for essential network maintenance. After that if I even upload any more than 10kbps my connection just fails. The VM staff have been told to ignore the Total Broadband graphs which is why the forum stopped users from posting images. Ah well - that's £59 saved a month (inc TiVO).