Buying a Sony TV? Well let me tell you how it went for us. On the 09/11/19 we bought a Sony TV KD65XF900 5 costing £1,299. During the European World Cup in July 2021, would you believe it, the TV shut down during a crucial game. We turned it back on and it restarted. Then we noticed horizontal lines across the screen and a single black vertical line from top to bottom towards the R/H side. Over the following weeks, which turned into months, the TV would occasionally shut down and we had to restart it. The screen lines persisted and we tried various reboots, factory resets and software updates but had no success. The help desk has been helpful in telling us what we have already tried and when they realised the screen is no longer salvageable, they are now picking holes in the warranty and saying we did not call within the period of the warranty. We have a 2 year warranty that expired on the 09/11/21. Because we did not report it within this warranty as a defect, they are no longer interested. Now, what does that tell you? Their expensive 65” TV is not expected to last longer than 2 years? In our case no longer than 21 months. It’s not like we even watched it very often! This makes us realise the warranty period is decided by management once they realise how long their product is likely to last (2 years). I’m of an age when Sony products were a quality built product. We now have a large TV that appears to be of only scrap value after 21 months. Be warned, Sony does not want you knocking on their door returning their faulty products once they have your money. Sorry if this sounds bitter, but I would not buy another Sony product.