Did the say what the violation was? If I do get reinstated I’ll probably just stick to cheap UK credit deals going forward
The only vague indication they would give is that I had broken the Code of Conduct in the Microsoft Service Agreement
Annoyingly they will not tell you what it is you have specifically done, so how you are supposed to defend yourself against their accusation is hopeless - I resorted to going through it line by line & refuting that I had done anything against their terms.
Section 3a v is the interesting one, but then the descriptive examples they give are more about impersonating someone than giving dodgy addresses/location
Interesting point I noted was that the US & European Code of Conduct is pretty much the same except the US Code of Conduct states that it is only enforceable when using the Service, this is not mentioned in the European version, so point 3i - Don't do anything illegal, would indicate if you break the law, EVER, you can be banned, but in the US it would only be when using the Service!!
For your info:
3. Code of Conduct.
- a. Content, material or actions that violate these Terms are not permitted. By agreeing to these Terms, you’re under the obligation to follow these rules:
- i. Don’t do anything illegal.
- ii. Don’t engage in any activity that exploits, harms or threatens to harm children.
- iii. Don’t send spam or engage in phishing. Spam is unwanted or unsolicited bulk email, postings, contact requests, SMS (text messages), instant messages or similar electronic communications. Phishing is sending emails or other electronic communications to fraudulently or unlawfully induce recipients to reveal personal or sensitive information, such as passwords, dates of birth, National Insurance Numbers, passport numbers, credit card information, financial information or other sensitive information, or to gain access to accounts or records, exfiltration of documents or other sensitive information, payment and/or financial benefit.
- iv. Don’t publicly display or use the Services to share any inappropriate content or other material (involving, for example, nudity, bestiality, pornography, offensive language, graphic violence or criminal activity).
- v. Don’t engage in activity that is fraudulent, false or misleading (e.g. asking for money under false pretences, impersonating someone else, manipulating the Services to increase play count or affect rankings, ratings or comments).
- vi. Don’t willfully circumvent any restrictions on access to or availability of the Services.
- vii. Don’t engage in activity that is harmful to you, the Services or others (e.g. transmitting viruses, stalking, posting terrorist or violent extremist content, communicating hate speech or advocating violence against others).
- viii. Don’t infringe upon the rights of others (e.g, unauthorised sharing of copyrighted music or other copyrighted material, resale or other distribution of Bing maps or photographs).
- ix. Don’t engage in activity that violates the privacy of others.
- x. Don’t help others break these rules.
- b. Enforcement. We reserve the right to deny Your Content if it exceeds limits on storage or file size allowed by the Service. In addition, if you violate any of the obligations listed in section 3.a above or otherwise materially violate these Terms, we may take action against you including (without limitation) stopping providing Services or closing your Microsoft account immediately for good cause or blocking delivery of a communication (like email, file sharing or instant message) to or from the Services. We also reserve the right to remove or block Your Content from the Services at any time if it is brought to our attention that it may violate applicable law or these Terms. When investigating alleged violations of these Terms, Microsoft reserves the right to review Your Content in order to resolve the issue. However, we do not monitor the Services and make no attempt to do so.
- c. Application to Xbox Services. Click here (Xbox Community Standards | Xbox) for more information about how this Code of Conduct applies to the Xbox online service, Xbox Game Pass, Games for Windows Live and Xbox Games Studios games, applications, services and content provided by Microsoft. Violation of the Code of Conduct through Xbox Services (defined in section 13.a.i) may result in suspensions or bans from participation in Xbox Services, including forfeiture of content licences, Xbox Gold Membership time and Microsoft account balances associated with the account.
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