JocktheRock
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- Sep 6, 2007
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For those of you who are contemplating a TV purchase from Teleland Ltd. I thought I'd share my recent and still ongoing experience.
I ordered a Hanspree 32" HD Ready LCD TV from them 6 weeks ago and it was delivered 1 week after ordering. I wasn't happy with the quality of the picture and asked for a refund. The TV was collected 1 week after delivery and I was assured (via email) of a refund, less the cost of collection.
One month later and after trying to contact them via email I'm still waiting for that refund. Phoning is a waste of time as calls divert to answerphone. Their website has been stating for a month or so that you should "PLEASE NOTE THAT OUR PHONE SYSTEM IS CURRENTLY UNDERGOING REPAIR AND WE THEREFORE RECOMMEND CONTACTING US VIA EMAIL".
I have just posted off a letter to their MD explaining all of this, I'll let you know what transpires....
I ordered a Hanspree 32" HD Ready LCD TV from them 6 weeks ago and it was delivered 1 week after ordering. I wasn't happy with the quality of the picture and asked for a refund. The TV was collected 1 week after delivery and I was assured (via email) of a refund, less the cost of collection.
One month later and after trying to contact them via email I'm still waiting for that refund. Phoning is a waste of time as calls divert to answerphone. Their website has been stating for a month or so that you should "PLEASE NOTE THAT OUR PHONE SYSTEM IS CURRENTLY UNDERGOING REPAIR AND WE THEREFORE RECOMMEND CONTACTING US VIA EMAIL".
I have just posted off a letter to their MD explaining all of this, I'll let you know what transpires....