Dismiss Notice
Attention AVForums app / Tapatalk users
Sadly GDPR means that, from 25th, we can no longer offer access to AVForums via the branded app or Tapatalk.
Click here for more information.

Buying from Robertsons online

Discussion in 'General TV Discussions Forum' started by The Jayler, Oct 17, 2005.

  1. The Jayler

    The Jayler
    Active Member

    Joined:
    Apr 21, 2004
    Messages:
    921
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    In front of the computer of course.
    Ratings:
    +21
    Has anyone any comments on these guys. I'm all ready to buy a Samsung 45l6 :thumbsup: but am unsure of buying online as their nearesy office is in Scotland.
    I.m a bit concerned if the set goes wrong what the procedure is.
    Any comments would be appreciated, I was hoping to buy one this afternoon. :clap: (If in stock)
     
  2. mr_sockochris

    mr_sockochris
    Active Member

    Joined:
    Dec 19, 2001
    Messages:
    123
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    Ware, Hertfordshire, England
    Ratings:
    +5
    Ring them first before you order anything because they never have any stock. I waited over a month for the Samsung SP46L6HX and ended up cancelling because they were so useless at getting stock in. Even if they say they'll have stock in next week I wouldn't reccommend ordering with them as they said that every week for 4 straight weeks with me. Unless they say they have stock NOW I would look elsewhere. Curry's get stock in every week so I don't know why they have so much trouble getting any, I can only assume they are a very low priority for the suppliers.
     
  3. Beertiger

    Beertiger
    Standard Member

    Joined:
    Feb 28, 2005
    Messages:
    61
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +1
    Same experience here, they also take the money on order not on dispatch. Wasn't impressed at all and the phone service wasn't exactly polite either.
     
  4. The Jayler

    The Jayler
    Active Member

    Joined:
    Apr 21, 2004
    Messages:
    921
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    In front of the computer of course.
    Ratings:
    +21
    just called Robertsons, and they have told me there is a problem with their accounts program :confused: and they can not give me any info on when they are getting any more stock in. Think i may give them a miss as it appears they may be a bit flexible with their delivery dates. Started looking at the sony 3 Lcd number that a few people have raved about.
     
  5. Beertiger

    Beertiger
    Standard Member

    Joined:
    Feb 28, 2005
    Messages:
    61
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +1
    Looking at your sig I seem to be in the same boat as you. I was going for the SP46L6 or 50 but due to stock shortages I'm going to take my xbox and view the Sony KDFE50A12 tonight to check for gaming lag.
     
  6. The Jayler

    The Jayler
    Active Member

    Joined:
    Apr 21, 2004
    Messages:
    921
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    In front of the computer of course.
    Ratings:
    +21
    Me too. Going to drag the missus down to the sony centre in Portsmouth and have a look.
     
  7. polygon_monkey

    polygon_monkey
    Standard Member

    Joined:
    Sep 9, 2002
    Messages:
    60
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +1
    Did you try the SP46L6 with your Xbox Beertiger? Was there any lag? Someone on rllmuk says there is :(

    I am also trying to decide between the two but was put off by the Sonys showing in Comet.
     
  8. Starfleet

    Starfleet
    Standard Member

    Joined:
    Aug 16, 2005
    Messages:
    157
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    Birmingham
    Ratings:
    +1
    bought SP46 from them but did have to wait 3 weeks. Bought with buy now pay later option, maybe you get preference ordering this way, dont quote me but after ordering i was on the phone to them every week asking where it was in a very nice and polite manner . Think this got me a result
     
  9. The Jayler

    The Jayler
    Active Member

    Joined:
    Apr 21, 2004
    Messages:
    921
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    In front of the computer of course.
    Ratings:
    +21
    Their reply today was pretty much a 'don't know' and 'can't help you any further' answer. As i need a tv in about 3 weeks i think i may go into a white goods mover and buy one or go with the Sony 3 LCD set.
     
  10. Beertiger

    Beertiger
    Standard Member

    Joined:
    Feb 28, 2005
    Messages:
    61
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +1
    Well I went and tried the Sony today with FIFA 06 at 1280x720, upscaled movies using xbox media centre including a HD clip of Shark Tale and 1943, Mars Matrix and Metal Slug to check for video lag.

    After tweaking the settings in store and seeing how well it performed I bought it. No rainbows for anyone and style wise it's better than the other set I was going for.
     
  11. Beertiger

    Beertiger
    Standard Member

    Joined:
    Feb 28, 2005
    Messages:
    61
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +1
    So what's this about Robertsons going into administration? Just wild rumors or hard fact?
     
  12. mutts

    mutts
    Standard Member

    Joined:
    Jun 8, 2005
    Messages:
    27
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    3
    Location:
    saltash
    Ratings:
    +1
  13. The Jayler

    The Jayler
    Active Member

    Joined:
    Apr 21, 2004
    Messages:
    921
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    In front of the computer of course.
    Ratings:
    +21
    could be the reason i was given about an account problem they were having.
     
  14. IanW

    IanW
    Active Member

    Joined:
    Feb 28, 2001
    Messages:
    1,618
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    66
    Location:
    Wiltshire
    Ratings:
    +152
    This was a couple of years ago, so not sure what they are like now, but I bought a washing machine and tumble dryer from them and found the service to be very good and happily recommended them to people.

    Ian.
     
  15. Starfleet

    Starfleet
    Standard Member

    Joined:
    Aug 16, 2005
    Messages:
    157
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    Birmingham
    Ratings:
    +1
    Robertsons Online business will close if it hasn't already. So for obvious reasons don't order anything from them online. By the way i bought my SP46 from them. service was good apart from waiting for 4 weeks for it to arrive
     
  16. Starfleet

    Starfleet
    Standard Member

    Joined:
    Aug 16, 2005
    Messages:
    157
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    Birmingham
    Ratings:
    +1
    I was lucky to get my TV by the looks of it. They have gone into administration, they are closing the internet business and 7 retail outlets. Keep a track on them to ensure you get your money back. No one will be buying from them on the internet again anyway.
     

Share This Page

Loading...
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice