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Buying from discounttv.co.uk

Discussion in 'AV Receivers & Amplifiers' started by grumpyguy, Jun 19, 2002.

  1. grumpyguy

    grumpyguy
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    Has anyone else ordered from discounttv.co.uk? I ordered the Denon 3802 the other night, but it is out of stock. If so, was your item out of stock, and what is the usual time for items to be in stock.
     
  2. Rochdale

    Rochdale
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    do a quick search on discounttv, you should find a few threads from people that have bought from them.
     
  3. Too Tall

    Too Tall
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    I reasontly bought a Denon A1SR from discountTV and they were great.

    If oyu have any conserns give them a ring, Ben was very helpful.

    Too Tall.
     
  4. mcmullanbrush

    mcmullanbrush
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    I have a projector on order from them. Ben Miller is very helpful and i am sure the after sales service will be excellent should i have any problems
     
  5. Monster

    Monster
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    Get the thumbs up from me too. Very helpful and deliver on their promises. (Denon 2802)
     
  6. CarlB

    CarlB
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    I bought a Panasonic Plasma from them and was delighted with their service, particularly their efforts to secure a fabled charcoal stand for the unit.
     
  7. patmyhead

    patmyhead
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    Got my Denon avc1sr amp from them good price & friendly too
    ask for Ben
    P@
     
  8. Muzza

    Muzza
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    Ordered my A11SR in gold last Tuesday which they had in stock. Asked them to deliver a few days later on Friday and it was !!
    Great service and price. :p Spent all weekend playing around with it and I just love it. :D
     
  9. MrBridger

    MrBridger
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    I've been looking at getting a Denon 2802, mailed about 7 UK sites trying to find out about delivery and removal of VAT (i'm in Jersey, Channel Islands).

    Most places weren't very helpful, there prices were even more expensive, and there delivery charges to get it over here were pretty high.

    Emailed discounttv on Friday night, asking about prices / VAT / delivery, they got back to me the next day with a freindly email , a great price (much cheaper than all the others i'd heard back from) and removed the VAT, they couldn't find out the delivery price until Monday.

    Got an email Monday morning with a break down, and the delivery price which was half the price of most of the others.

    Got to say, i was impressed

    Just need to sort myself out and i'll be giving them a ring back soon to order it :)

    Hopefully i'll still be as happy after i order it, but after reading some of the posts on here, i should be ok :)

    cheers
    Giancarlo
     
  10. grumpyguy

    grumpyguy
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    Received my 3802 from discounttv today, wicked i thought. Spent an hour and a half setting the controller up to control all my equipment, plugged the equipment into the back of the 3802, plugged the speakers in and turned it on.

    Bang, big blue spark, puff of smoke.

    Rang discounttv and they are sending me a replacement on thursday. How peed off am i tonight, plus I came home from work early because I feel crap.

    :( :( :( :( :( :( :( :( :(
     
  11. MrBridger

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    eeeek, just took the plunge and bought myself a Denon 2802 from discounttv.co.uk.

    Just hope they fufil my expectations, and comments about them being good on this board.

    Must say they were just as friendly on the phone as they were in the emails.

    I deceided to go witht hem even though they were a bit more expensive than empiredirect, empire direct didn't even bother replying to my 5 emails i sent them!! sod's, would rather my £400 go to someone who deserves it.

    Should be here by friday, go to get over to Jersey.
    i'll tell you how it goes... just hope it gets here in one piece!

    cheers
    Giancarlo
     
  12. grumpyguy

    grumpyguy
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    They did send me a replacement 2 days later, and picked the other one up at the same time. I was very nervous when I plugged this one in, but all was well and it works, touch wood, absolutely amazingly.
     
  13. MrBridger

    MrBridger
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    Just got my AVR-2802 in the post.

    arrived on time and in good condition, got it sent to work... but i want to skive off home and play with it!
    suddenly i think i'm starting not to feel so well, *cough cough*, think i need to go home and rest.... hhmmm :)

    DiscountTV did a good job throughout ordering and shpiing, hopefully it all works ok and i don't have to try their aftercare, but if i do, i hope it's just as good :)

    cheers
     
  14. yoyo

    yoyo
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    denon 3802 picked it up from shop 2 saturdays ago , spot on , nice to deal with shop too , ben is tall,
    shame amp is not as easy to set up .....i`ll be asking questions soon;) :confused:
     
  15. PaulaB

    PaulaB
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    After a bad month trying to get my mission fs2-avs from Empire direct I got them from discount tv instead. They where very helpful and let me have them held until empire gave me my money back. I paid 25 extra for the saturday delivery paid for them on friday morning and they where delivered 8 oclock on saturday.

    :D
     
  16. gringottsdirect

    gringottsdirect
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    :devil: Is this thread for real?
    Looking at the posts after Rochdale, mcmullanbrush, Monster, Carl B and p@tmyhead.
    From there on, the posts read like the endorsements you read on Reader's Digest adverts.
    Several newbies that work for discounttv.co.uk?
    If I am wrong ... apologies to all concerned.
     
  17. yoyo

    yoyo
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    apology accept
    i am a joiner by trade not a employee off discount tv . i may be new here but i thought i would give my opinion on the subject
     
  18. MrBridger

    MrBridger
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    ???
    Same here, apology accepted.

    i've never bought any any AV stuff from the UK before, always locally.
    Saw some good prices out there online and decided to mail a lot of them to check them out, see how they deal with the VAT exempt status of the Channel Islands and how much extra delivery was.

    got a reponse back from all of them except empiredirect, which i subsequently mailled a further 4 times to different contact addresses over 2 months..... they never replied to one of them!!
    cheeky f**ckers, my money not good enough?

    The best reponse i got back was from discounttv, friendly and helpful.
    got it down now, it's all working fine, sounds great.

    i am still a little worried what will happen when/if something goes wrong
    but hopefully it'll be ok.

    cheers
    Carlo
     
  19. patmyhead

    patmyhead
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    Hi
    I am also a joiner by trade
    But on the Q T i go around writeing to av forums recermending shops no in fact endorsing them in the hope of some free goodies or at least big disscounts
    at pressent i am not in proffit but i live in hope [are you listining Ben at disscounttv .co.uk
    i got my denon amp delivered for £2100 hundreds less than other
    dealers with the plus of honest nice people to do bussisness with
    & real delivery dates
    try them
    please excuse the spelling as i am only a joiner
    P@
     
  20. benji_m

    benji_m
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    Pat,
    Think I should become a joiner too, they seem to have much more money than A/V Dealers! I can only look admiringly at A1's!!
     

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