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Buying a MX800 from bluedo.com ?

Discussion in 'Home Cinema Control & Remote Controls' started by Thunder, Jan 20, 2005.

  1. Thunder

    Thunder
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    Hi guys, yesterday I tried to place an order with bluedo.com for a Home Theatre Master MX800 remote but recieved an e-mail back saying that due to increased credit card fraud I had to send them an image of both the back and front of the credit card used for the purchase :confused: This sounds a little odd to me and is not something Im keen on doing :nono: As when I have sent the image they not only have all the card details but they also have a copy of the signiature etc :suicide: Has anybody here experienced the same request? :)
     
  2. Adderson

    Adderson
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    Souonds strange to me, I'd aviod
     
  3. davet010

    davet010
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    If they haven't physically got your card, there is no way that anyone can undertake a transaction requiring a signature authorisation without requiring a new card to be created with the appropriate details on it.

    And if someone could do that, they would just put their own signature on it.

    Still sounds a little odd, but I'm not sure what the risk is. May be worth checking with your issuing bank as to whether they would still honour your anti-fraud guarantee if you did this.

    Having said that, I've never heard of anyone having problems with bluedo.
     
  4. Thunder

    Thunder
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    But how does me sending them an image of the card prove that Im the owner? After all, if I had stolen it I would be just as able to send them an image of the card :confused:
     
  5. davet010

    davet010
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    I guess all that it proves is that you haven't acquired the number by electronic means - as you say, it doesn't prevent fraud if the card itself is stolen. Maybe it is connected to the fraud policies of various banks ?
     
  6. Adderson

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    i WOULD HAVE THOUGHT THAT BY SENDING A PICTURE THEY HAVE ALL YOU DETAILS INCLUDING THE 3 DIGIT SECURITY CODE THAT MOST ONLINE RETAILS USE
     
  7. John

    John
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    I'm sure this has been covered before .Infact ,I think someone from bluedo registered to put their point of view over .
    IIRC it might have been Nobbydog that tried to order and was met with the same request , try a search
    atb
    JS
     
  8. John

    John
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    My appologies , it was nobber and heres the link :smashin:
    JS
     
  9. kevin19470

    kevin19470
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    If your 'gut instinct' is not to order from them under their terms, then I suggest that you go with your gut instinct.

    It may well be that this company are totally ethical, but if it does not seem right to you, don't do it.

    Kev.
     
  10. mjn

    mjn
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    I used Bluedo, and sent images of the front and back of my credit card. If you read the e-mail correct, they advise you to block out 4 digits of the card, just in case the e-mail is intercepted on route.
     
  11. Thunder

    Thunder
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    Well all I can say is that I have been advised by the Visa card company that under no circumstances should I send an image of the card as its not secure or safe :confused:
     
  12. avanzato

    avanzato
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    I sent my images with some of the numbers blanked out for security as Bluedo suggested. Do they not accept them that way any more?
     
  13. Thunder

    Thunder
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    They do, but the Visa card company still says its a no no :nono: Anyone know where else I can source a MX800 and pay normally :confused:
     
  14. avanzato

    avanzato
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    There's a list of authorised online dealers on the Universal Remote site: here
    Other than that Google will come up with a couple of UK sites.
     
  15. internetuser

    internetuser
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    a few e tailers are doing this, esp smaller ones. to prevent fraud

    just blank out your 4 digits at the end and its ok.

    i done this for mine, and got top quality service from them.
     
  16. Loada

    Loada
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    Forum sponsor AV-Sales are doing the MX800 now, see here. The price is quite competitive against importing from the USA, particularly if you take into account shipping, VAT and import duty.
     

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