Builders moved bt vision wall plate

Discussion in 'Freeview & YouView' started by markinthepool, Jul 2, 2015.

  1. markinthepool

    markinthepool
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    Ok so I've had some work done and I've come to plug my but vision box back in. They have moved the wall plate slightly to suit the new TV position but they have replaced the old plate.

    Problem is the cable I used to use (looks like cat 5) from wall to bt vision box won't fit. New plate is not for cat5 shape and I've taken the plate off to have a look only 6 cables are connected inside and 2 spare and I'm sure all 8 were connected in the old plate.

    Going to try to get them back to fix but what has he done and what type of plate to I need to tell them to attach. Failing that can I get a cheap one on eBay and wire it myself?

    Any help gratefully received. Thanks Mark
     
  2. MartinPickering

    MartinPickering
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    Obviously a builder isn't qualified to do that type of wiring so make sure he employs a qualified signal wiring specialist.
     
  3. Gavtech

    Gavtech
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    Welcome to the forum.

    I'm guessing he has used an RJ11 instead of an RJ45 socket.

    RJ11 to RJ45 conversion leads are available. (- as an alternative to sorting the problem with your builder... but obviously you would need to be sure this is what has occurred. It is not absolutely necessary for all cores to be connected)
     
  4. ObsidianEclipse

    ObsidianEclipse
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    Depending how the rj11 has been wired up, the cables might not be in the correct order.
     

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