Back To The Future **URGENT UPDATE!***
We've heard this morning from a couple of readers who sent their flawed BTTF discs in for replacement to Universal that the distributor has rung them up saying they don't know anything about the BTTF aspect ratio problems and have no plans to replace any discs. This is after a Customer Sales agent confirmed with me on the phone earlier this week (unfortunately the relevant PR exec is away for a month...) that Universal WAS aware of the problem and that they would be replacing discs. Universal are looking into what's going on as we speak, but in the meantime I can only advise anyone who hasn't yet sent their discs in to hold fire until I can update you on just how far Universal has lost the plot. Jeez...
Posted by John Archer