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BTTF 3 R2 replacement dull picture look problem !

Discussion in 'Movie Forum' started by Paul Young, Jul 4, 2003.

  1. Paul Young

    Paul Young
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    I have compared my replacement copy with the one i have and the replacement has a dull picture look for the first 1hr 8mins and after the layer change it is ok. If someone could check theirs and compare you will notice this too. Look at the scene were doc is checking over the car outside in the 50 style cinema area there is no sunshine on the car etc and also when he shoots down marty from the rope it is dull and less of a golden vibrant colour with the disc you already have. I will be contacting Universal and let you know
     
  2. figrin_dan

    figrin_dan
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    Any news?

    After a quick flick around I didn't notice much of an improvement on layer 2.
     
  3. Squirrel God

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  4. Garrett

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  5. Squirrel God

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    So is Paul Young's. He is Thornastor at The DVD Forums :)
     
  6. TheBigApple

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    Right that's enough. Everybody at Universal is F****N FIRED.
     
  7. Jeff

    Jeff
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    I'd ask for the old ones back :laugh:
     
  8. Jeff

    Jeff
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    What do you expect from a French company. :rotfl:
     
  9. DVDcake

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    Does this problem affect the re-issued box set trilogy as well?
    I still haven't brought any back to the future disks yet and am now wondering if I ever should. Why do these companies have to make life so difficult?:confused: :rolleyes: :(
     
  10. Squirrel God

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    I still have the old ones ;)

    There is no re-issued box set.
     
  11. Paul Young

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    I spoke to C.S and the new disc 3 version 3 will be sent out in September this year. I had to give my address again for some reason but why not just send us who already recieved ther V2 disc and a letter to inform us:confused: Can some one give them a phone to clarify things up. Thanks
     
  12. LDR

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    I spoke to C.S rep called Dan this morning, who confirmed that they are aware of the problem, and that a new V3 PAL edition of BTTF 3 will be sent out in the early part of September 03. He did ask for my name & address also, so I think if you want to be sure of getting this replacement for the replacement of the original !! then you had better make some form of contact with Universal as we had to for Version 2 !!

    LDR
     
  13. jonnyv

    jonnyv
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    Can anyone give me the address for universal, so i can write to them again, or better still a phone number ?

    cheers
     
  14. LDR

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    Telephone Number 08705 900 909
     
  15. figrin_dan

    figrin_dan
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    Called that number, the guy said that all the names and addresses are on file and whoever received the original re-release would get the next one.

    Bring on September!
     
  16. HeadBanger

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    Has anyone received their (v3) replacement disc for BTTF3 yet? If not, can anyone confirm the date in September that it is likely to be sent out?
     
  17. Ferris_bueller

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    I'm not well up on this, but I bought the box set ages ago - when they first came out, just watched them last weekend and didnt spot any problems :/ Whats supposed to be up with them?
     
  18. inzaman

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    Ferris, if you do a search there will be a fair bit on this but as a summary BTTF2 & 3 had framing issues i.e parts of the movie had been incorrectly framed when compared to the LD version so universal reissued BTTF2&3 as V2. If you already owned the box set and sent universal proof of purchase and your address they sent the new versions to you. These do make a big difference on a side to side comparison especially for BTTF2. The problem with the V2 disc is for BTTF3 as this now has a contrast issue until the layer change it is considerably more dull than the original disc so universal are supposed to be issuing a V3 for BTTF3
     
  19. Ferris_bueller

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    Thanks. Think I'll stick with my version. Never noticed any problems with it. In fact, I wish I hadn't asked, cos when I watch it again I'll be looking for it now lol.
     
  20. miniroll171

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    I hope it gets sorted out, I want to buy them but after all these probelms I dont know which ones to buy! I find it all very confusing! Will the new versions have V3 on the packaging? How will I know if I am buying the new or old ones?
     
  21. Daneel

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    Anyone got the v3 discs yet? I just bought this at Woolworths and I'm pretty sure they are the original v1 discs.
     
  22. Marv

    Marv
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    yeah there the V1 versions. I'am gonna hold on too mine since it's only 2 mins which have been misframmed on part 2 and 4 mins on part 3.
     
  23. DazJWood

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    Does anyone know anything about when they sent ANY replacements out. When I heard about the misframing issue I sent them a letter back in July. I have received no reply and no discs. So I haven't been sent the second re-issue. Now I am hearing that there is another issue with the second re-issue meaning a third re-issue of BTTF3.

    I phoned universal up about a month and a half ago and whoever I spoke to wasn't particularly helpful and polite and just told me if I had wrote in then I would get the replacement discs.

    For an enormous worldwide company there customer service and aftersales communication is absolutely abismal.

    Anyone know if I need to do anything more? Shpuld I write in again? Should I ring?

    Anyone any ideas,

    Daz
     
  24. figrin_dan

    figrin_dan
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    Daz, I think you mean 2nd re-issue (3rd issue).

    The re-issue (part2 good - part3 bad) came out in Jul/Aug.

    I just called the poor guy again. He sounded weary from all our calls. He said they are expecting them to be shipped from the US in the next 10 days, then they're going straight to us.
     
  25. HeadBanger

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    Daz,

    Apparently, if you wrote in for the v2 replacements you will automatically be sent BTTF3 v3 replacement when available.

    However, just to be on the safe side I wrote in again enclosing my receipts etc.

    I'm still waiting for the disc........
     
  26. Lex

    Lex
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    How do you know if they are V1 V2 or V3 ?
     
  27. Joe Pineapples

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    This looks like an expensive rate number(?). Can someone give the full address i need to send a copy of my receipt to?, so i can add my name to the list for replacement disks (just bought it in woolies sale)

    *EDIT* apologies, found the address from a search ;)

    dean
     
  28. Marv

    Marv
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    The V3 have the newer Pg logo on them. It says V2 on the back of the box where the audio spec is. If it dont say nowt you've got the V1's.
     

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