I bought a second hand BT T2100 youview box and cannot get it to connect to the Internet. It connects to the router but then fails at the Internet stage. I have checked the Ethernet cable and rebooted the router and rest the youview box a number of times. I phoned BT who were so unhelpful and told me that they could give me no support as I did not buy the box from them. What I want to know is does the box need to be registered for it to connect to the Internet. And if it does and I can get no support from BT is it just going to be a freeview box that has little use to me as I have both Sky and a Tuner on my TV. I only wanted it for BT sports.