BT Telephone scam alert..

BB3Lions

Distinguished Member
The new telephone 'scam' has arrived.

I received a call from a 'representative' of BT, informing me that he was disconnecting me because of an unpaid bill. He demanded payment immediately of £31.00, or it would be £118.00 to re-connect at a later date.

The guy wasn't even fazed when I told him I was with Virgin Media, allegedly VM have to pay BT a percentage for line rental! I asked the guy's name - the very 'English' John Peacock with a very 'African' accent - & phone number - 0800 0800 152. Obviously the fella realized I wasn't believing his story, so offered to demonstrate that he was from BT. I asked how & he told me to hang up & try phoningsomeone - he would disconnect my phone to prevent this.

My phone was dead - no engaged tone, nothing - until he phoned me again.

Very pleased with himself, he asked if that was enough proof that he was with BT. I asked how the payment was to be [/COLOR]made & he said credit card, there & then. I said that I didn't know how he'd done it, but I had absolutely no intention of paying him, I didn't believe his name or that he worked for BT.

He hung up.

I did 1471 & phoned his fictitious 0800 number - not recognised. I phoned the police to let them know, I wasn't the first! It's only just started apparently but it is escalating. Their advice was to let as many people know by word of mouth of this scam. The fact that the phone does go off would probably convince some people it's real, so please let as many friends & family aware of this.

This is good but not that clever. He gave the wrong number - it should have been 0800 800152 which takes you through to BT Business. The cutting off of the line is very simple, he stays on the line with the mute button on and you can't dial out - but he can hear you trying. (This is because the person who initiates a call is the one to terminate it). When you stop trying he cuts off and immediately calls back. You could almost be convinced! The sad thing is that it is so simple that it will certainly fool the elderly and vulnerable. Obviously, if this scam is real, once they have your credit/debit card details, there is nothing to stop them cleaning out your account.
Maybe a word to the friends/elderly.....
 
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wayne2467

Active Member
The bottom line is that surely you would receive numerous letters before/as well as any calls before being cut off.:) I can see how elderly and other vulnerable groups could be conned though.
 

weetsie

Novice Member
wait, surely if you hang up the connection is broken and you will have a dial tone and you can call out no?
 

rickinyorkshire

Distinguished Member
wait, surely if you hang up the connection is broken and you will have a dial tone and you can call out no?
No, if you call someone from your phone, they cannot dial out or end the call until you do.
 

imightbewrong

Distinguished Member
If they are taking payments by credit card, this must be highly traceable I would have thought ?
 

Solomon Grundy

Distinguished Member
Has anyone checked Snopes yet? I didn't bother because I thought someone would beat me to it...
 

loz

Well-known Member
But did they not ring the OP who then himself hung up and then tried to dial out?
No

The scammer phones you, and threatens to disconnect, and then "disconnects" your phone as "proof"

He puts his phone on mute, but doesn't put the phone down. You are still connected. But you cannot hear him.

Regardless of whether you put your phone down or not, he still has the connection - and you cannot use your phone until he puts his down, breaking the call.
 

imightbewrong

Distinguished Member
No

The scammer phones you, and threatens to disconnect, and then "disconnects" your phone as "proof"

He puts his phone on mute, but doesn't put the phone down. You are still connected. But you cannot hear him.

Regardless of whether you put your phone down or not, he still has the connection - and you cannot use your phone until he puts his down, breaking the call.
This is right, and can be easily tried to see for yourself.
 

Phil57

Well-known Member
No

The scammer phones you, and threatens to disconnect, and then "disconnects" your phone as "proof"

He puts his phone on mute, but doesn't put the phone down. You are still connected. But you cannot hear him.

Regardless of whether you put your phone down or not, he still has the connection - and you cannot use your phone until he puts his down, breaking the call.
Thats what Wayne said

"But did they not ring the OP who then himself hung up and then tried to dial out?"

They= Scammers
OP= Person being being scammed
Hung up= OP hung up the phone (but not able to disconecting the line)
Dial out= OP tried to dial out
 

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