BT new 500mb and 900mb Broadband packages

jfinnie

Distinguished Member
Did that include the broadband voucher, was worth up to £2,500?

I had a quote from virgin media business including the voucher for 450 a month for symmetrical one gig. I wouldn’t mind but they confirmed I would be connected to their cabinet which is across the road 13m away....
I'd guess not as it was residential. Now I'm working a bit more from home perhaps I could justify a dedicated fibre connection to the house for the business use only...
 

PBR

Active Member
Just ordered. Should be activated tomorrow. What hardware are you guys using throughout the home?
 

awclymm

Member
I have ordered the 900MB service today, and am told it will be activated tomorrow (I'm an existing 300MB customer) - I use the Amplifi router / mesh system - does anybody know if this will still work at these higher speeds? BT told me that I needed their new router.
 

PBR

Active Member
Personally I bought a Netgear Nighthawk AX200. It seems good so far. I'm getting fairly steady 400-500Mbps throughout the house on WiFi. You have to use the OpenReach modem which is in with your ONT in the big plastic box. My connection dropped and re-synced and that was it. Nothing more.

The BT Router is their SmartHub2 which is actually not so bad but I don't have faith in their WiFi generrally speaking to perform at those speeds which is why I went for a higher end WiFi router in the Nighthawk.
 

rustybin

Distinguished Member
Just ordered. Should be activated tomorrow. What hardware are you guys using throughout the home?
NETGEAR Nighthawk X4S for a router, and a cheap TP Link Wifi extender upstairs and a slightly more expensive Netgear one for the Conservatory / Garage / Hot tub area.

£30 worth of extenders were considerably better than the BT Mesh system, and didn't take up as much space.

I'm getting Between 600-700 on my 900 package which I'm happy with. £15 more a month than the 300 package and getting more than double.
 

PBR

Active Member
I got that free WiFi Disc thing -- it's garbage. Invest in a better router and better WiFi. :)
 

psychopomp1

Member
Personally I bought a Netgear Nighthawk AX200. It seems good so far. I'm getting fairly steady 400-500Mbps throughout the house on WiFi. You have to use the OpenReach modem which is in with your ONT in the big plastic box. My connection dropped and re-synced and that was it. Nothing more.

The BT Router is their SmartHub2 which is actually not so bad but I don't have faith in their WiFi generrally speaking to perform at those speeds which is why I went for a higher end WiFi router in the Nighthawk.
+1 for the Netgear RAX200 which I also have. Copes with my BT 330/50 FTTP line without breaking a sweat, I'm sure it will be more than enough once I upgrade to BT Business 1000/220 FTTP.
 
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AdamB123

Novice Member
Hi, I am wondering how you connect a netgear router to the SmartHub 2 with the full fibre bundle? Is there a different process since the SmartHub is actually connected to the Openreach panel? I’m pretty new to setting up routers so any detailed steps/advice would really help! Thank you!
 

mickevh

Distinguished Member
Which model NetGear router...? For a lot of kit, the model name is cited on the "serial number" label if you don't happen to know what it is.
 

mickevh

Distinguished Member
Incidentally, why do you want to connect the NetGear...? If the SH is working what problem are you hoping to "fix"...?

Routers sit at the "edge" of networks joining the network to other networks, not in the "middle" bossing it. Thusly, in most SOHO scenarios you only need one router connecting to your ISP.

Some people change out their ISP router (completely) for another usually because the 3rd party router offers some features not available in the ISP router. BT are usually pretty forgiving about that and are happy to let you use any 3rd party router (some ISP's forbid it.) To do so with a fibre service, you need to ensure your replacement router is a so-called "cable" router that can connect to the ONT using ethernet - have a look at the WAN port, that generally the best indicator. Thence the router needs to have the "right" software to be able to establish the link to the ISP, though I've no idea what that is for BT FTTP - probably PPPoE. For high speed packages, you'd also want to check that the router has a fast enough processor to handle the amount of traffic, (called "WAN-to-LAN routing capacity") though I'd be surprised if the Nighthawk did not.

If you want to use the Netgear "as well" as the SH2, then essentially "all" you are using the Netgear for is as a combination ethernet switch (giving you more ethernet ports) and Wi-Fi Access Point (AP.) You are thence not using the majority of the Netgear functionality (router/firewall/NAT etc.) as the SH2 will (still) be doing all the clever stuff. Typically people do this because they want to add an additional Wi-Fi AP to extend coverage and/or increase the number of ethernet ports, and deploying an "old" router they have lying around is a cheap way to do this, There's a few hoops to jump through to achieve this, how to do it is described in the "Using two routers together" FAQ pinned in this forum.
 

AdamB123

Novice Member
The main problem with the SH router that is supplied by BT is that the signal is very weak upstairs and in the back garden. My house is solid built with bison slabs so the signal isn’t getting thru effectively. I thought the nighthawk router would help with range.
 

psychopomp1

Member
Hi, I am wondering how you connect a netgear router to the SmartHub 2 with the full fibre bundle? Is there a different process since the SmartHub is actually connected to the Openreach panel? I’m pretty new to setting up routers so any detailed steps/advice would really help! Thank you!
By "Openreach Panel"i assume you mean the Openreach ONT? If so, disconnect the SmartHub 2 from the ONT,plug the Netgear R8000 into the same port on the ONT and setup a PPPoE connection on the Netgear.
 

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