I've had my homehub for over a year now and suddenly over the past week I've been experiancing a complete loss of Internet. The Internet and data lights etc go out completly and then within 10 seconds I'm back on.
This seems to happen once every few hours when I don't use it much to it cutting out every 5-15 minutes when I'm gaming online.
I've been in touch with bt and they say they sent an engineer to the exchange and they claim they fixed it. Well errr no. Now they want to send one to my house which will mean a day off work, but I'm just wondering if it's the hub that's broke. If so bt says I'll haveto buy a new one but if that is the case I'll change to sky as it's cheaper.
I've done the usual tests, plugged it into the master socket and also replaced the filters.
Anyone got any ideas?
This seems to happen once every few hours when I don't use it much to it cutting out every 5-15 minutes when I'm gaming online.
I've been in touch with bt and they say they sent an engineer to the exchange and they claim they fixed it. Well errr no. Now they want to send one to my house which will mean a day off work, but I'm just wondering if it's the hub that's broke. If so bt says I'll haveto buy a new one but if that is the case I'll change to sky as it's cheaper.
I've done the usual tests, plugged it into the master socket and also replaced the filters.
Anyone got any ideas?