Come on guys and girls I need some serious ammunition against BT. Last week my in-laws village had a lightening strike on a BT pole. This resulted in 5 houses receiving the full force which damaged all the SKY boxes connected to the BT socket. The damage also resulted in none of the phones working in the houses. So BT were called to fix the issue. BT came along and fixed the pole and all BT master sockets in the 5 houses. BT are now trying to charge each of the 5 houses £135 for the repair. Surely BT equipment is the responsibility of BT, not the customer. They certainly make this clear when you call with a fault, if your phone works in the BT master scoket then they consider it not to be their problem. I know that lightening is an act of god, but surely BT should be reclaiming the cost from their insurance company not the customers? Your advice please. Ian.