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BT broadband - too far from exchange for 2mb connection??

Discussion in 'BT Broadband' started by samjet, Apr 28, 2005.

  1. samjet

    samjet
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    i jest not

    after several years of crap broadband service by wireless network supplier - bt has finally upgraded our exchange and broadband is now available

    now i live in a medium sized village and am less than 1/2 mile from the exchange

    i completed the online application for the 2mb package only to be told that i was too far from the exchange and could only get 1mb (still paying 2mb price however :mad: )

    i then actually rang bt and they said the same thing - yesterday the bt engineer called to make some line mods in the street to enable my connection and he was a bit confused as to what i had been told and said i should get 2mb :confused:

    other friends in the village get 2mb - so whats the problem????????
     
  2. spocktra

    spocktra
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    I have had exact same problem from bt,and do you know how i know they are fobbing me off ?.My nextdoor neighbour designs and builds the junction boxes for bt[broadband].A quick threat of changing broadband provider should help you out.
     
  3. Miyazaki

    Miyazaki
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    I live 5 miles in the sticks from the nearest village and we get 2mb broadband from bt.
     
  4. samjet

    samjet
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    thanks guys - will wait until next wednesday when i get connected and then take up the issue with bt
     

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