Bt broadband - contact address/email

[davidcotton]

Hi

Has anyone got a contact address or email address so I can send a letter of complaint to bt broadband?

I've not had broadband at home since 05 may! Had 2 engineers (one outreach)out with no luck (they were unable to connect using their own equipment (homehubs and laptops). Tried two separate routers, neither connect. After 3 weeks of dealing with them on the phone I've had enough. It's not the mac either as a samsung nc10, dell mini 9, ipod touch all fail to connect. Am on what was the old option4.

Any help please as had enough of phoning.

 

[Trollslayer]

Call Watchdog, kind of thing they enjoy.

 

[beerhunter]

Write to the Chairman. Always gets good results.

Sir Michael Rake,
Chairman, British Telecommunications plc,
81 Newgate Street, London, EC1A 7AJ

 

[aidan60657]

CEO [email protected] will get you a response within a day or so. It will still take time to fix, but at least you can speak with a human being.

 

[davidcotton]

Thanks.

Used the email and got a responce at home in about 4 hours. Now talking to someone higher up about the lack of internet at home for 4 weeks and the (V E R Y S L O W S P E E D)time its taking to get it fixed!