Synchro Distinguished Member Joined Nov 14, 2004 Messages 6,085 Reaction score 1,386 Points 1,349 Location Chester Dec 29, 2016 #1 Anybody having/had difficulty claiming?
Piscauk Prominent Member Joined Jun 4, 2007 Messages 2,679 Reaction score 643 Points 696 Location Nr Shrewsbury Dec 30, 2016 #2 I did. Spoke to customer service, and it did take a while to come through I.e. weeks, but showed eventually. Persevere.
I did. Spoke to customer service, and it did take a while to come through I.e. weeks, but showed eventually. Persevere.
jerryq7777 Prominent Member Joined Sep 28, 2004 Messages 4,310 Reaction score 697 Points 770 Dec 30, 2016 #3 I applied for the voucher but it takes upto 45 days so will wait till after that to hassle them if it's not arrived.
I applied for the voucher but it takes upto 45 days so will wait till after that to hassle them if it's not arrived.
Synchro Distinguished Member Joined Nov 14, 2004 Messages 6,085 Reaction score 1,386 Points 1,349 Location Chester Dec 31, 2016 #4 Mine didn't come. It took a few phone calls but it eventually came. Much later than 45 days.
jerryq7777 Prominent Member Joined Sep 28, 2004 Messages 4,310 Reaction score 697 Points 770 Dec 31, 2016 #5 Had the same problem before with another BT deal with broadband. I think they deliberately don't pay hoping you will forget.
Had the same problem before with another BT deal with broadband. I think they deliberately don't pay hoping you will forget.
jerryq7777 Prominent Member Joined Sep 28, 2004 Messages 4,310 Reaction score 697 Points 770 Jan 12, 2017 #6 Mine arrived this morning.