Just before Xmas, I handed over the best part of £7500 (which I consider to be A LOT OF MONEY ) for a Pioneer 503PDP 50" Plasma screen. I ordered the screen over the phone, and didn't get to see it prior to delivery. However, as soon as I got it up and running, I noticed a broken pixel, slap bang in the centre of the screen.. damn.. very irritating, and easily noticeable. Now, Pioneer say that a single pixel is "within manufacturers tolerances" and will only consider a screen to be faulty if there are more than 10 broken pixels in a 12" radius (or something like that). I agree that pixels do die after a while, and I expected to see them die as time progressed, but NOT out of the box. To me, if I'm spending that kind of £££ on a TV, I want it absolutely perfect.. Now, while businesses might not mind a broken pixel on their presentation screens, the home user who is going to spend hours and hours staring at it should expect a 100% working device I'd have thought. Am I wrong ? As it happens, my credit card company is siding with me on this and is facilitating a refund, but it's a shame neither the vendor nor Pioneer are particularly bothered, or even prepared to agree that it's not ideal.