Broken Disk - replacement possible?

smokingreen

Active Member
I had a quick search but didnt see an answer. Does anybody have any experience getting a replacement for a broken game disk? Best place to phone?

My copy of GoW has got a crack in it and will not read, all my other disks are fine. Im not sure how it got cracked, but most likely it is my fault. I dont really want to buy another copy as I dont play that often, but I do still like to put it on now and then to get my shotgun fix!
 

smokingreen

Active Member
Exactly what I needed, I should really have thought to look on xbox.com myself!

Thanks.
 

virtual22

Member
I know that this is a little off topic, but this sort of thing really annoys me. :mad: MS should be replacing this for free, after all it is their DRM which stops you making a legal back up copy for yourself. It's also the wait at 4 - 6 weeks!

Rant over... back to work :boring:
 
B

BHSean

Guest
I know that this is a little off topic, but this sort of thing really annoys me. :mad: MS should be replacing this for free, after all it is their DRM which stops you making a legal back up copy for yourself. It's also the wait at 4 - 6 weeks!

Rant over... back to work :boring:


Or you could blame the people who pirate games

If there wasn't piracy, would DRM exist?

Rant over :)
 

ukkev2000

Active Member
I know that this is a little off topic, but this sort of thing really annoys me. :mad: MS should be replacing this for free, after all it is their DRM which stops you making a legal back up copy for yourself. It's also the wait at 4 - 6 weeks!

Rant over... back to work :boring:

Do you do this with other items in your house that might break? Shirts? Plates? Cups? Paintings? Vases? Radios? Washing Machines?

Apart from that the customer can always always always approach the publisher to replace damaged media for a "nominal fee". Try doing that with a telly you've just just thrown the Wiimote thorough. :rotfl:
 

virtual22

Member
Or you could blame the people who pirate games

If there wasn't piracy, would DRM exist?

Agreed, however, there are music pirates but if I still bought CD's I could back them up and still use them in my CD player. When I buy music on Itunes I am recommended to make a back up. If I don't, I have to re-buy which is fair enough.

Do you do this with other items in your house that might break? Shirts? Plates? Cups? Paintings? Vases? Radios? Washing Machines?

You are not using comparable goods and therefore I cannot really agree with your argument, although I see what you are getting at. I cannot obviously back up a washing machine, but if we use something comparable such as the one I have used above, CD's, then yes, I have in the past backed them up and put the original away as my kids tend to break most things in my house

Apart from that the customer can always always always approach the publisher to replace damaged media for a "nominal fee". Try doing that with a telly you've just just thrown the Wiimote thorough. :rotfl:

I bought my GOW for £30 - in the post above someone says they believe it's £10 replacement fee. I don't know if that's right or not, but if it is that for me would be over 33% of the purchase price :eek:

My main point to this is that it is a legal right that we all have to make a back up copy for when this happens. However, you cannot do this due to the manufacturer's restrictions therefore IMO I believe they should stump up the bill when something goes wrong. If you were allowed to make a back up and didn't and the disk breaks then I think £10 replacement is a damm good deal.
 
B

BHSean

Guest
Agreed, however, there are music pirates but if I still bought CD's I could back them up and still use them in my CD player. When I buy music on Itunes I am recommended to make a back up. If I don't, I have to re-buy which is fair enough.

Probably fair to say that if the music companies could successfully stop you backing up CDs they would
 
B

BHSean

Guest
My main point to this is that it is a legal right that we all have to make a back up copy for when this happens. However, you cannot do this due to the manufacturer's restrictions therefore IMO I believe they should stump up the bill when something goes wrong. If you were allowed to make a back up and didn't and the disk breaks then I think £10 replacement is a damm good deal.

Having been stung for a replacement fee in the past I kind of agree.

But should a company be expected to replace a disk if the damage was due to the owners negligence.
 

virtual22

Member
But should a company be expected to replace a disk if the damage was due to the owners negligence.

I think they should but only because they stop you from making a perfectly legal legitimate back up yourself. As I said above, if this was not the case then no, you should have to buy the whole thing again if you break it - no problems with that at all. :smashin:
 

The latest video from AVForums

Movies Podcast: Star Trek in 4K. Is the new boxset worth it?
Subscribe to our YouTube channel

Full fat HDMI teeshirts

Support AVForums with Patreon

Top Bottom