My broadband stopped working this morning. I called sky this morning and went through a series of tests. They first thought it was a faulty micro-filter, we replaced but this did not fix the problem. When I phoned back they asked if I still had the broadband installation cd as I would need to reinstall to get the correct router settings. They are going to send a new cd as I havnt got the original. Is this right!? Will the cd fix my issue? For info - the router lights are green and flashing between (both) the power and the tick/test and the @/internet light.