1. Join Now

    AVForums.com uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Break a contract inside 12 months?

Discussion in 'Mobile Phones Forum' started by JohnS, May 19, 2004.

  1. JohnS

    JohnS
    Active Member

    Joined:
    Oct 31, 2000
    Messages:
    2,580
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    71
    Location:
    Herne Bay, Kent
    Ratings:
    +33
    I'm not very happy with the reliability of my 3 phone and wonder if anyone has managed to break the contract inside the 12 month period?
     
  2. woody67

    woody67
    Active Member

    Joined:
    Nov 11, 2002
    Messages:
    634
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    Birmingham, UK
    Ratings:
    +13
    You would have to check the contract terms for specific performance warranties, and if your service fails a particular term.

    You say the phone is unreliable, but this may be just an issue with the handset and not the contract to supply your service

    Generally, the contract is quite tight and yours (or my) opinions on the service remain just that, opinons.

    It may be worth a call to their CS (or even better, their Executive Office if its the same as Orange) to try and negotiate a way out
     
  3. thfccambs

    thfccambs
    Distinguished Member

    Joined:
    Jul 17, 2002
    Messages:
    18,769
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    White Hart Lane
    Ratings:
    +4,812
    3g 01628 765000 and ask for the exec office.

    Let me know how you get on.
     
  4. SLIM

    SLIM
    Active Member

    Joined:
    Jan 1, 2004
    Messages:
    1,352
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    38
    Ratings:
    +17
    M8 just dont pay the bill that way then thay will cut you off and you only pay what you ow them
     
  5. JohnS

    JohnS
    Active Member

    Joined:
    Oct 31, 2000
    Messages:
    2,580
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    71
    Location:
    Herne Bay, Kent
    Ratings:
    +33
    Phoned the exec office and they put me through to tech support in Glasgow, (40 staff in Glasgow and 440 in India by the way) who explained we need to establish if its a network issue or a handset one before setting a corse of action.

    I have to take my phone to a 3 shop and put my sim in a different handset to find out if its the phone or the network.

    I'll let you know but they certainly seem to be aware (without actually saying so) of issues with these phones.
     

Share This Page

Loading...