I got my HD box a month ago and from the start noticed a clicking noise after its been on for a while.
Got an engineer out who said he wasn't sure what was causing it, but possibly getting too hot. I have a Techlink Ovid stand which is open front and back with a single glass shelf, giving the box probably 20cm of room left and right, but only 3/4cm above.
He said he could change the whole thing and promptly got a brown box from his van. Clearly this was a refurb - and I explained to him that the guy I phoned at Sky had said that if it needs it, I would get a new box. Engineer said that was all he had, and I said leave it then because I'm not having someone's old box.
I have since tried taking the box out of the stand entirely and the clicking stops, and the box is much cooler.
Bottom line question is what to do now? Should I get a new box, or is the problem with my stand? I never had a problem with Sky+, but the HD box seems to get quite hot. My stand was also £200, so don't really want to change it, but the clicking gets to you after a while!
It's an Amstrad box I believe. Seems to me its a design fault, but I'll never get Sky to admit that.
Thanks for any comments.
Got an engineer out who said he wasn't sure what was causing it, but possibly getting too hot. I have a Techlink Ovid stand which is open front and back with a single glass shelf, giving the box probably 20cm of room left and right, but only 3/4cm above.
He said he could change the whole thing and promptly got a brown box from his van. Clearly this was a refurb - and I explained to him that the guy I phoned at Sky had said that if it needs it, I would get a new box. Engineer said that was all he had, and I said leave it then because I'm not having someone's old box.
I have since tried taking the box out of the stand entirely and the clicking stops, and the box is much cooler.
Bottom line question is what to do now? Should I get a new box, or is the problem with my stand? I never had a problem with Sky+, but the HD box seems to get quite hot. My stand was also £200, so don't really want to change it, but the clicking gets to you after a while!
It's an Amstrad box I believe. Seems to me its a design fault, but I'll never get Sky to admit that.
Thanks for any comments.