Bought new system. Shop has stored boxes in damp environment.

Discussion in 'Hi-Fi Stereo Systems & Separates' started by Lot49, Jul 29, 2017.

  1. Lot49

    Lot49
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    Hello,

    This is my first post, so greetings to everyone. I'm here to seek your thoughts on a bit of a strange situation I've found myself in.

    Today, I took the plunge and bought my first serious hifi separates system (speakers, turntable, CD player, amp). It was brand new, from a reputable and well-established local specialist shop.

    On the journey home, I noticed a strong smell of damp in the car. When I got home and unloaded all the hifi boxes, I realised that they all smelled mouldy and damp. The cardboard has that slightly clammy feel that it gets when it's been stored in, say, a garage or shed. The staples in a few of the boxes are rusty.

    I've only opened one box (a speaker). The cardboard inside the box also has that clammy and ever so slightly soft feel to it. The pages of the manual in the box have gone wavy. The port bungs in the top of the box smell mouldy. The speaker itself is wrapped in that soft white material that electronic goods come in. I haven't broken the seal on that.

    Am I right to be concerned about potential damage to the system?

    Should I just get a grip?

    I haven't opened any more of the boxes because I don't really know whether I should just leave them untouched. I've emailed the shop but won't hear back from them until they reopen on Tuesday.

    Hopefully this doesn't seem ridiculous. Thanks in advance.
     
  2. RBZ5416

    RBZ5416
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    Yes, especially so with the speakers. Take it all back for replacement or refund.
     
  3. Lot49

    Lot49
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    Will do, Crocodile, thanks for the reply.
     

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