Durzel
Established Member
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- Aug 9, 2013
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- 157
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Hi all,
Curious to know what people's thoughts are on this... I bought a LG OLED65C7V back in late 2017 from Currys, and at the time it came with a 5 year KnowHow warranty. It was quite an ordeal just getting the documentation for that warranty, involving me having to email the CEO of Currys, etc to chase it.
Anyway, ~4 years later and it's fair to say it's had a lot of use. Despite my best efforts trying to get others not to leave it on a static screen, it's pretty much impossible when kids are involved. Long story short - I have some serious burn in...
Has anyone had any success at all trying to get something like this dealt with under warranty? I haven't paid any extra on anything that KnowHow have provided, and I've never previously made a claim with them.
The photos below are of a solid red screen, incidentally. Other solid colours are better, and the kids, etc don't care either way. To be honest in my head I've long since written off this TV as been dead to me as soon as it started to develop burn-in.. it's basically impossible to get family members to give a crap about this stuff.
The close up shots aren't as bad as they appear in the photos, that's some sort of artifact from photographing it with my phone. It's still bad though.
Thoughts?
Curious to know what people's thoughts are on this... I bought a LG OLED65C7V back in late 2017 from Currys, and at the time it came with a 5 year KnowHow warranty. It was quite an ordeal just getting the documentation for that warranty, involving me having to email the CEO of Currys, etc to chase it.
Anyway, ~4 years later and it's fair to say it's had a lot of use. Despite my best efforts trying to get others not to leave it on a static screen, it's pretty much impossible when kids are involved. Long story short - I have some serious burn in...
Has anyone had any success at all trying to get something like this dealt with under warranty? I haven't paid any extra on anything that KnowHow have provided, and I've never previously made a claim with them.
The photos below are of a solid red screen, incidentally. Other solid colours are better, and the kids, etc don't care either way. To be honest in my head I've long since written off this TV as been dead to me as soon as it started to develop burn-in.. it's basically impossible to get family members to give a crap about this stuff.
The close up shots aren't as bad as they appear in the photos, that's some sort of artifact from photographing it with my phone. It's still bad though.
Thoughts?