Member 518284
Ex Member
sorry if this has been raised before but i may have an issue and looking for advice
i`ve had a BMW for 14 days purchased from a large main dealership
the car is 8 months old and really is like brand new having done 9k miles when we bought it
Problem
a. it has the tyre pressure monitoring system on it (runflat tyres) and last wednesday it showed the rear nearside left wheel as having low pressure, so I pumped it up as you would, reset the cars computer and away you go
its happened again this afternoon so I bobbed it back into my local BMW dealership, not where it was purchased from BTW, and they told me that the tyre had a little nail in it, but they also told me that their was evidence that the tyre had previously been off the rim (evidence of the white soap stuff they use).
they went on to say that if a run flat has a puncture its not legal to repair them and the tyre should never have been re-fitted
is this correct?
as the supplying dealer (to me) said it had undergone a 75 point inspection where all wheels and tyres are inspected, this was obviously missed so do I have a case with them do you think?
Also I paid an extra £299 to have to car Diamond Bright treated, this is supposed to be all the outside bodywork and interior leather treatment
I can`t actually see what they`ve done (should I be able to), if anything, the outside looks ok I suppose but the leather doesn`t appear to have been touched on the inside, there was a plastic sandwich wrapping stuffed down the side of the seat and the front seats thigh extensions had never even been extended and hoovered out
so if it was you what would your next step be, we love the car to be honest, but at £23k we feel we have a case to answer
please let me know your thoughts as they are ringing me tomorrow and i`d like to be ready for them
cheers Allan
i`ve had a BMW for 14 days purchased from a large main dealership
the car is 8 months old and really is like brand new having done 9k miles when we bought it
Problem
a. it has the tyre pressure monitoring system on it (runflat tyres) and last wednesday it showed the rear nearside left wheel as having low pressure, so I pumped it up as you would, reset the cars computer and away you go
its happened again this afternoon so I bobbed it back into my local BMW dealership, not where it was purchased from BTW, and they told me that the tyre had a little nail in it, but they also told me that their was evidence that the tyre had previously been off the rim (evidence of the white soap stuff they use).
they went on to say that if a run flat has a puncture its not legal to repair them and the tyre should never have been re-fitted
is this correct?
as the supplying dealer (to me) said it had undergone a 75 point inspection where all wheels and tyres are inspected, this was obviously missed so do I have a case with them do you think?
Also I paid an extra £299 to have to car Diamond Bright treated, this is supposed to be all the outside bodywork and interior leather treatment
I can`t actually see what they`ve done (should I be able to), if anything, the outside looks ok I suppose but the leather doesn`t appear to have been touched on the inside, there was a plastic sandwich wrapping stuffed down the side of the seat and the front seats thigh extensions had never even been extended and hoovered out
so if it was you what would your next step be, we love the car to be honest, but at £23k we feel we have a case to answer
please let me know your thoughts as they are ringing me tomorrow and i`d like to be ready for them
cheers Allan