Hi, Hopefully this is the correct Forum ! I have a Microsoft Mouse 5000 and Wedge keyboard (the early one that does not fold). Both have been working perfectly. Recently I paired them both successfully with a new Samsung tablet, but when I came to use them again on my laptop, I found that I could not pair either of them. I have spent countless hours researching this without success. Here's where I am now: Settings > Bluetooth & other devices does not list either of them. Device Manager > Bluetooth has both of them showing and reports both working properly. Device Manager reports as follows: Notebook Mouse 5000: No driver files are required or have been loaded The Events tab says that further installation is required Wedge Mobile Keyboard: No driver files are required or have been loaded The Events tab says that further installation is required The 2 Service Discovery Service entries also report that further installation is required. Can anyone suggest the way forward, please ? Regards.